What our users say
Fiat Egea in Turkey
The car was taken quickly and without problems! The interior was clean, as well as the car itself. There were no problems with it during the whole vacation. We are very satisfied, we took it in cash with no deposit.
Suzuki Fronx in Mauritius
We hired a car from this company before we got to Mauritius. The price was very reasonable and competitive. The car was all arranged to be dropped off for when we arrived at an address we requested. They kept in contact with us, confirming drop off day, time and address, and even provided the car earlier. The customer service was outstanding. The car itself was as described, clean, tidy and very efficient. Pick-up from the airport was seamless, and we would 100% recommend this company. We will definitely be hiring a car from them again when we next return. Thank you so much for helping travelling around Mauritius easy.
Fiat Egea Multijet in Turkey
We were very dissatisfied not so much with the car, but with Mr. Huseyin, who is a representative of the company that provides the car on the spot (Izmir airport). We flew from Antalya and indicated this when booking, including the flight number. Of course, we arrived at the domestic terminal. Huseyin came to meet us in the international terminal. As a result - unnecessary negotiations and lost time. He took us not to the parking lot of the rental company, but to some apartment building. Also he did not have a terminal for payment with a bank card, although in the terms of rental on the site was such a possibility. Then he took from us extra 10 euros for the passage of the car on toll highways, explaining that the car has a built-in transponder for automatic payment and that the amount will be deducted from it and it is just it. There was no information about this payment on the website when booking. The car was all mangled. We took 26 pictures of the damage to document the current condition of the car. But it seemed to drive, and time was a pity, so we decided to take the proposed copy. But after the same day we noticed how wiped the steering wheel and gear lever were. According to the contract the car should have been manufactured in 2022, but we took it in January 2024. A car can't look like this after 2 years of use. We started to look at its technical ticket, and it says that this car is not 2022, but 2018. So it's a different car than we ordered, even though it was the same model. The mileage was listed around 97000 kilometers, but such a wiped steering wheel and gearbox lever said that the car has passed much over 150000km. When we wrote to Hussain about it, he just said that the 2022 car was being repaired and he couldn't give any discounts for an older and beat up car, nor could he change it. In normal rental companies there is a rule, according to which, if the ordered car is not available for any circumstances, then the customers are given a similar or better, but never worse, as we got. And Husein did not say it himself in advance, but tried to hide it. Also with time we realized that the wiper blades and left window washer did not work in the car. Fortunately at least this after a conversation with Hussein managed to eliminate, but for this we had to drive ourselves to a certain car service and again spend our vacation time. In general, we do not recommend dealing with this car supplier (Hussein) and his company.
Audi A6 in Albania
Just wanted to share that my Audi A6 rental in Albania was excellent. The car was in great condition, and the deposit was returned without any hassle. Thanks for a seamless experience!
Renault Espace in Montenegro
My overall feedback is neutral, even I would say positive. The communication was perfect, car delivery and pick up, and everything was very unproblematic and worked very well. The car itself was as promised, was clean. It had though some technical issues. The hand break function was kind of instable. It had a not very intuitive handle and finally ended up with a warning sign on the board that it has some problem. Although it worked but one had to be careful to make sure. I think this needs a bit of service anyway. The second issue was with the central lock. It sometimes locked only rear doors, sometimes only the drivers doors, really very random. Needed accurate check after each locking to make sure that all doors are locked. But somehow we coped with it 😀 We did not contact the technical support because it would mean delay etc. , somehow it was not that critical stuff. So that's it.
Volkswagen Passat in Georgia
Everything was perfect: service, prices and cars condition. This level of business is incredible for georgia, you can trust me because i'm georgian by blood and living here more than a year. I have a huge experience of renting a cars, but something was always wrong. Firstly, of course, i'm telling about the condition of autos, mostly they are awful in city. Tika was fine as a person and i can call her a real professional. I rented a car for 4 days and hadn't problems with it. Thanks a lot, now i'm your regular customer! :)
Mini Cooper S Turbo in Montenegro
Very cool service, we had a car brought to the hotel and then it was picked up there. It is cool that the deposit is taken in cash, it is very convenient. The car was a new 23 year old with minimal mileage, in a very good color 👌🏼.
Citroen C4 Grand Picasso in Montenegro
Many thanks! No unnecessary formalities! The Turan diesel never failed, although we drove up and down. Things are good! I advise. There was a check (or a fine) for 8 euros, they didn't pay it themselves, but they put the check with the money in the car, no problem. Thank you 🙏🏼
Skoda Fabia in Czechia
Rented 3 times already. Everything suits me, so I continue to rent a car through https://localcarhires.com/
Mercedes-Benz E-Class Cabrio in Montenegro
Everything was fine. I got my car by the hotel and returned it also there. Car was good, And also one important thing is that I didn't book cabrio beforehand, but your company could find it for me in a day !
Nissan Kicks in the UAE
I liked the service. The car was fresh, comfortable. No deposit was required. When receiving everything I took pictures and video (there were some small bumps on the body), when handing it over I checked it - signed the documents and that's it. There were no problems. In the future I will also rent here. For Russians such companies are a salvation, because we can't leave a deposit as before).
Volkswagen Touran in Montenegro
A call to the call center on request, when there was a confusion - 7 points out of 5! 5 for sets. 5 for the quality of Auto - minor flaws that Goran did not care about, we, as motorists, were worried)), but the feedback and support - everything is fine !! Thanks for your help! Your service helped a lot to diversify our vacation))
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.