Rental company was quite flexible with the pick up and drop off time, but the car’s horn wasn’t working and the left front wheel was making noise whenever it was driven. I made complain about this but nothing was done or said. Even though i opted for maximum(full) insurance, a damage that i didn’t cause was still pinned on me, thankfully i made a full video before driving the car which showed the damage was there before. But asides those i guess it was an okay experience. The rental process was straightfoward and simple on your website. And also the inside of the car was dirty when it was delivered.

we rented the car and we live directly or I was picked up directly at the airport by an employee and shown the car there. I did a quick look over the car and found a few dents but overall it was fine what I didn't know at the time is that the car horn is very important an Albania and it wasn't there at all. It was broken, nothing happened when I pressed the horn. The tires were also pretty worn out. After a few days the tires also became our downfall - one tire was flat. We then replaced the tire a total of 4 times, meaning we changed the tire four times and in the end the spare tire also had a flat tire. in the middle of nowhere we then had to have the tire replaced with the help of a villager and his cousin that paid from our register and the owner of the car or rental company made a little effort to give us the money. Only after we said we wanted to talk to the police did they finally cooperate with us. So in the end everything worked out well, we were happy with the car or with the performance with the horsepower, But as most people locally have recommended, we would only rent a car locally and no longer via a website when we are in Germany. They all told us that we would get better cars, i.e. better quality, for the same or less money