Volkswagen Golf Sportsvan
i Montenegro
Great service - great car. Booking - no problem. Received confirmation of booking within 30 minutes. The car was handed over without delay (we were ready to bring it even earlier, but we didn’t manage to accept it earlier). The car is great both externally and internally. There were 5 of us (4 adults and a child). We traveled with comfort (navigation, climate control, child seat). There was a little curiosity. We wanted to go to Dubrovnik (Croatia). When checking documents at the border, we were detained due to the fact that the technical passport was expired. While the border service was clarifying the circumstances, I contacted Milan's colleagues, they reassured and said that everything was in order with the documents, just a new registration certificate in the process of issuing (it takes some time, bureaucracy). After checking, the border guards confirmed that everything is in order, but the car can only be driven on the territory of Montenegro until a new registration certificate is issued. On a trip to Dubrovnik, the service said that they would change the car on the same day in the evening so that we could go the next day without additional payment per day of rent. True, the trip did not take place due to the fact that we completely forgot about the need for PCR tests for Croatia (which were canceled for Montenegro). In any case, the promptness of resolving the issue and 100% willingness to meet the wishes of the client without any stuttering a la "well, you didn't warn me ...." I was pleasantly surprised. I definitely recommend it to the guys for service 5+.
juli 2021