What our users say

Real feedback on rental experience with us

Ivan Martyshkin
Ivan Martyshkin
🇷🇺

Subaru Forester 在格鲁吉亚

Everything went well. The car was the one that was in the picture when booking (the first time in my life this was). On the plus side: everything was quick and easy. Registration, delivery of the car, operation. Of the minuses: on the second or third day, it turned out that the stove did not work in the car (which is probably difficult to notice in Tbilisi) and the tank was actually not completely full, which is already a feature of the car (if it stands on a slope for a while, the fuel level may not be displayed correctly for some time until the car is fully warmed up). The overall impression was very good and I was pleased with the choice of this rental company

十月 2021
Sergey Suslikov
Sergey Suslikov
🇧🇾

Subaru Forester 在格鲁吉亚

The car was driven clean, clearly in time. Everything in it works. Technically, of course, you can get used to the suspension and transmission, but given the quality of the road in Georgia and its low speeds, the car worked with a bang !!!!! THANKS.

八月 2021
Danyil Panchenko
Danyil Panchenko
🇬🇷

Renault Clio 5 在土耳其

没有合适的车,他们就换了一辆更好更大的。服务超级棒,在机场就提供了帮助。5 星级

六月 2025
Artur Khatypov
Artur Khatypov
🇷🇺

Peugeot 207cc 在黑山

情况还不错,汽车在技术上可以使用,让我们可以在所有有趣的地方兜风。 收到车的时候有一些小问题,行李箱锁坏了,车顶也不能用。 但工作人员还是修好了,并把

九月 2025
Sergei Korobskii
Sergei Korobskii
🇷🇺

Subaru Forester 在格鲁吉亚

Everything went well, the owner of the car was in touch all the time. The car was a little out of order, but did not disappoint on the road! Thanks

四月 2022
Stanislav Rasimov
Stanislav Rasimov
🇷🇺

Opel Corsa 在土耳其

一切都很好,没有任何问题。

十月 2025
Dmitriy Ardinovich
Dmitriy Ardinovich
🇺🇦

Peugeot 107 在黑山

Dali Peugeot 107. Another microbus)) Outwardly beaten all over, there were problems with the wiper. It would not hurt to repair the steering rack and check the front shock absorbers. What else to say, for all the time the car did not disappoint us, and thank God it goes. Next time you need to take a car of a higher class

九月 2021
Kirill Kozhevatov
Kirill Kozhevatov
🇷🇺

Opel Corsa 在黑山

I really enjoyed using your service. I started searching for a car at 8 in the morning, and at 8.30 I got in touch, although many companies did not work at that time. Immediately I was offered a great car at a great price, which turned out to be 30 percent cheaper than it was anywhere else. Just half an hour later I was already in this car and I was glad that I was allowed to return the car at the airport 11 days later in the evening, that is, in fact I got half a day for free. Handing over at the airport is also a super excellent service .. The car was good, I really liked the Opel Corsa, as usual, there were a little tired tires, but overall the car was at 4 +. I advise everyone, I liked the Russian-speaking service, the guy who gave the car himself Montenegrin, but we all spoke Russian, with some basic words, I understood what he was saying, he understood what I was saying. We didn’t even have to speak English. Reception of the car was also excellent, they just took the key at the airport, I say look here, look there, they say: no, everything is fine, we see that the car is good. Sometimes they dig into the smallest detail, poke a finger at all kinds of scratches, just took the key and did not look at anything, which also pleased us. I recommend it to everyone, I advise everyone to excellent service at great prices with a very high-quality approach. They worked with a bang, I am as pleased with the excellent cars at great prices. I advise everyone

九月 2019
Vitaly Solovyev
Vitaly Solovyev
🇷🇺

Renault Clio 5 在土耳其

我对租车非常满意,他们给了我一辆自动变速箱,而不是MKPP,没有额外收费,我喜欢一切,一切都进行得很顺利,我已经向我的朋友们推荐了你们,今后我还会与你们合作,感谢你们为我提供了一辆好车和一个美好的假期。👍👍👍👍。

九月 2024
Ihar Snitko
Ihar Snitko
🇧🇾

Chevrolet Cruze 在格鲁吉亚

一切都很顺利。车已经准备好了。干净整洁,工作状态良好!准时到达目的地。总的来说,我们非常满意

十月 2025
Niket Pawar
Niket Pawar
🇦🇪

Subaru Forester 在格鲁吉亚

the car was very good and comfortable. We did not face any issues regarding the car. Also the owner of the car was very kind and helpful. We will surely recommend renting the cars through your website.

七月 2022
Ramil Sarsengaliyev
Ramil Sarsengaliyev
🇷🇺

Subaru Forester 在格鲁吉亚

All perfectly! There were problems with the first car due to an incomprehensible noise in the area of the wheel. But the car was immediately replaced with another Forester. There were no problems with her. Everything works. The air conditioner also worked great, which helped out in the heat. The car is quite roomy for our family, despite the large bags.

八月 2021
Aleksandr Voevodin
Aleksandr Voevodin
🇷🇺

Mitsubishi ASX 阿联酋

Yes, everything went well! Except that the security deposit was not 2000 aed but 2500 aed. The car is brand new with 12,000 miles. By the way ! I completely forgot .... A gps signal jammer is installed on the car !!!!!! in order to rent a navigator from them. I had my own navigator with all the points where I usually go .... I was offered a navigator for 200 dirhams. I refused. My sat nav couldn't pick up satellites in the car and I had to go outside, pick up satellites and drive to the hotel with my hand out the window... which is not safe. At the hotel, I wrote an angry message to the manager that if they did not turn off the jammer, I would report the intrusive service to the police! I was furious at such disrespect for customers, which looked like revenge for refusing to rent a navigator ... .. In the morning, the jammer was already turned off. I always take a car when I travel to different countries, but I have never seen anything like this, especially in the UAE, and it was the 15th trip. Previously, when I ordered a car through Emirates, I did not need to move from terminal to terminal by taxi to pick up or return the car.

二月 2023
RENTACARANYWHERE
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Frequent Questions

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预订
保险
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其他
待处理 "状态是什么意思?

待定 "状态表示我们仍在与租车公司确认车辆的可用性。一旦确认,我们将立即发送确认函。

什么是代金券?

租车凭证是确认租车的文件,是您预订并预付车辆费用的证明。它包括交付说明、租赁条件以及客户和租赁商的详细联系方式。

在哪里可以找到我的代金券?

租车确认后,你的租车凭证将作为附件随确认邮件一起发送。预订确认后,您也可以从预订页面下载凭证。

我需要等多久才能得到预订确认?

预订通常在几小时内确认,但有时可能需要 24 小时。我们要求对每次租车进行确认,以防止出现任何可能的技术问题。

如何查询预订状态?

预订页面上查看预订状态。在您向我们预订后,将自动跳转到该页面。

谁提供保险?

保险总是由租赁商提供。

什么是 CDW 或碰撞损坏豁免?

车损险可在您造成事故(并且是您的过失)时减轻您对自己租车的责任。通常情况下,车损险规定了您必须为潜在损失支付的最高金额。如果没有 CDW,您可能要承担租用车辆损坏的全部费用。有了车损险,您就不必支付全部修理费用,但要在商定的范围内分担修理费用。通常情况下,车轮、轮胎、玻璃、车底、车顶、钥匙、车锁和天线都不在车损险的承保范围内。

什么是防盗保护或 TP?

如果租来的汽车被盗,TP 会限制你的赔偿责任。通常情况下,TP 规定了租车公司在更换被盗汽车或修复偷车未遂造成的损失时向你收取的最高金额。

什么是 "超级碰撞损害豁免"(SCDW)或 "全损豁免"(FDW)?

SCDW 和 FDW 通常承保标准 CDW 不承保的汽车部件,如车窗、车轮或轮胎。它们还可能降低押金和/或自负额,这意味着您可能需要在提车时留下较低的押金,甚至不支付任何损坏费用。

什么是 TPL 或第三方责任?

如果您在驾驶过程中伤害了其他道路使用者或损坏了他人的财产,TPL 保险将支付这些费用。在大多数国家,TPL 保险是法律规定的。TPL 不承保驾驶员自己租用的汽车的任何损坏,也不承保汽车失窃。

押金何时退还?

押金在租车期间扣留。在安全归还车辆后,或在归还后 10 至 28 天内,只要没有给租车公司造成额外开支,押金将予以解冻或退还。

什么是过剩?

免赔额是您需要为潜在损失支付的最高金额。例如,如果您的损失自负额为 200 欧元,而返回时车身的损失为 1,000 欧元,那么您只需支付 200 欧元。剩余的 800 欧元将由保险单承担。每辆车的免赔额可在与租车公司签订的协议中找到。

押金和溢价有何区别?

保证金通常由自负额和未来可能发生的费用(费用、缺油、超速罚单、罚款)组成。自负额是指在汽车发生损坏时您需要承担的最高金额。

什么是押金?

租车公司要求交纳保证金,以支付任何潜在的汽车损坏或未来的费用,如管理费、燃料缺失、停车/超速罚单/罚款以及车损险的免赔额。因此,在大多数情况下,你在取车时都需要留下押金,以确保车辆安全归还。

或类似 "是什么意思?

有时,租车公司可能只保证某一类别的汽车,而不是特定的品牌和型号。租车公司会将不同的汽车归入同一类别,这些汽车的功能应与预订时确认的相同。这类汽车会在品牌和型号旁边标注 "或类似",并在悬停时显示详细信息。

我会得到我预订的那辆车吗?

租车公司会尽最大努力提供与您预订的完全相同的汽车,但由于延迟归还或最后时刻损坏等因素,他们无法保证提供特定型号的汽车。由于这些情况可能会发生变化,因此可能会为您提供同级别的近似车型。

如何取消预订?

要取消预订,请登录 "我的预订"并单击 "取消"。如果您在免退款期之前取消预订,您的预付款将全额退还。

如何在租赁开始前修改我的预订?

请直接通过电子邮件或电话与我们联系。我们将评估您的要求,检查是否可以更改,并更新您的预订。根据更改的性质,可能会产生额外费用。更改最长需要 24 小时处理。

如何在租赁后留下评论?

租赁结束后,请进入预订页面,点击 "发表评论",对您的体验进行评价。如果您希望讨论租赁期间发生的任何问题,请联系我们,以便我们进行调查。

为什么要在提货时签署租赁协议?

您与租车公司签订的租车协议受其租车条件和您租车所在国家的法律约束。请仔细阅读协议中的租赁条件,确保您理解并同意这些条件。

可以送车取车吗?

可以,但无论是取车还是还车,都可能需要支付额外的送货费。有些公司可能会在租期超过一定天数时提供某些地方的免费送货服务。

我可以稍后再还车吗?

如果不能在约定的还车时间还车,请通知租车公司。也许可以比约定时间稍晚一些还车。

什么是里程限制?

有些租车公司会限制每天或每个租车期的公里数。除非您在预订时购买了 "无限里程"(Unlimited Mileage),否则任何额外里程的费用都必须在返程时支付。

损坏后返回时会发生什么情况?

这取决于您购买的保险。如果有任何损坏,请通知保险代表。询问他们认为有必要收取的费用,并以书面形式告知。在大多数情况下,租车公司会从您的保证金中扣留一部分,作为损坏费用。一定要在航班起飞前给自己留出足够的返程时间。

下车时需要检查什么?

确保供应商代表签收送货单,并确保租赁协议由供应商签收。

我的飞行时间发生了变化

如果您的航班时间或航班号发生变化,您应尽快向租赁商提供实际信息。

我可以租用带有额外配置的车辆吗?

是的,预订时必须申请可选附加项目,相关费用将在可用时显示。

租车可以跨越国界吗?

有些租车公司提供跨越国界的服务,有些则不提供。如果允许跨境,则可能需要支付额外的保险费、税费等。您必须告知租车公司有关跨境的情况;否则,您的保险可能会失效。请就您计划前往的驾驶区域/国家咨询相关建议。

如果我提前交车,未使用的天数是否可以退款?

在大多数情况下,租车公司不会为提前还车退款。

对额外司机有什么要求?

额外驾驶员需要满足与主驾驶员相同的要求。附加司机必须在取车时到场,持有相关证件,并在租车协议中登记。

提车时预订车辆状况不佳

取车时彻底检查汽车是否有任何瑕疵,并将任何问题通知租车公司。在取车前和还车后拍摄租车照片,以免还车时对汽车状况产生混淆。如果在租车前不处理汽车上的任何损坏,可能会影响你的免赔额。务必保存好收到的任何文件。

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