What our users say

Real feedback on rental experience with us

Mhd ghaith Albezreh
Mhd ghaith Albezreh
🇦🇪

Toyota Yaris 在黑山

It was a pleasure . Everything went very good .

七月 2021
Natalia Katkova
Natalia Katkova
🇷🇺

Hyundai Accent 在黑山

The car was taken for a month, chose the cheapest option, so miracles were not expected) Initially stopped at the Seat Ibiza 2002, but we were offered to replace it Hyundai Accent 2006 for the same money and we agreed. The place of delivery and return we had Tivat airport. The flight, which we arrived in Tivat, was early, so for the supply of the machine in non-working hours, we were charged extra money. We agreed that at 7 am the car will be in place, in fact we received the car at 8 o'clock. Quickly filled out the documents, gave the money and got the keys. When booking, we included free child seat, which was in the car. Promised to bring later to the place of residence. The chair arrived the day after the reminder from our side. A week after the start of operation of the car, we punctured the wheel, as we were carefully informed by the locals at the next traffic light. We reached the Parking lot at the hypermarket and contacted Goran, he arrived in about 15 minutes, pumped up our wheel, so we could get to the house, the benefit of it was very close. The next day the car was taken and returned after 1.5 hours with a replaced wheel. In the process of further use of the machine found that we do not work the sound of the car, when driving in the dark, this option is extremely necessary to avoid accidents. Reported this failure to Goran, he said that this problem is easily eliminated, promised to solve it and disappeared... Disappeared for 5 days. Tired of waiting, reminded of themselves, as well as that in Russia banned the operation of the vehicle with a faulty sound signal. The same day the car was taken away and returned in a couple of hours with the working sound signal. Next, we fell off the cap from one of the wheels and to our surprise we found that instead of 4 bolts, the wheel is held by 3. Reported this to Goran, but the answer to this information has not been received. With the help of friends checked the reliability of the remaining bolts and continued to operate the car at your own risk. No more problems with the car did not arise, to our great joy. On the appointed day returned the car to the airport, waited for the representative and returned him the keys. In General, everything went well, but 3 bolts on the wheel instead of 4 somewhat strained, as if to the feeling that on the next turn, which on the roads of Montenegro a lot, the wheel can fall off. For myself concluded that more cars won't save.

八月 2019
Roman Sergeev
Roman Sergeev
🇷🇺

Skoda Rapid 在黑山

Everything went great.

三月 2023
Valeriya Ryakhovskaya
Valeriya Ryakhovskaya
🇷🇺

Mercedes-Benz A180 cdi 在黑山

Instead of paid Mercedes drove Renault Clio !! For the same money .. but otherwise everything is fine

八月 2019
Petrov Ivan
Petrov Ivan

Toyota Sienna 在格鲁吉亚

Rented a Toyota Sienna car for 5 beautiful days in Georgia. The company operator has worked very well, without any complaints. We met at the airport at a convenient time for us (at night). A clean, refueled, almost new car (100% like on the website) - brief instructions on the conditions, and a group of 7 friendly tourists. Returned the car without quibbles at a preset time with a control message to the messenger, extra charge for “not washing” (15 lari, which we knew in advance), return of the deposit and flew back home. Score 10 out of 10. If I’m in Georgia (in which, after the visit, there is no doubt) I will re-use the services. Tourist Ivan and Co.

五月 2019
Tina Strombach
Tina Strombach
🇩🇪

Subaru Forester 在格鲁吉亚

Everything was perfect! Car was clean and in a good state, the car was at our apartment in time and return was extremely easy!

九月 2019
Marek Kvasnica
Marek Kvasnica
🇸🇰

Renault Talisman-SW 在黑山

Everything was fine and OK. Thank you! 👍

八月 2023
Sevindzh Lelikova
Sevindzh Lelikova
🇷🇺

Toyota Veloz 在泰国

一切都很好,监督我的人也很热情,尽管我的英语还不够好。感谢你们提供的服务,我一定会再次光顾 🙏 。

五月 2025
Remigijus Rapalas
Remigijus Rapalas
🇲🇹

Kia Rio 在格鲁吉亚

All was perfect Very nice owner Ashkaan We had a nice talk with him when I returned the car

十二月 2023
Aleksandr Vinogradov
Aleksandr Vinogradov
🇷🇺

Toyota Camry 阿联酋

I got an Audi A3 instead of a Camry, it didn't affect me in any way. Everything went perfectly, I received it in Dubai mall and handed it over at the airport. There were no problems, the price was fine. The landlord was always in touch. Feedback on the site, also everything is fine, it is convenient that you can pay by RF card, in the UAE paid through Union Pay. I would like to be able to pay 100% of the rent on the site, 15-20% to write off and the rest with a hold and then write off after the fact, so as not to pay directly to the landlord. It was very convenient that there was no deductible or deposit.

八月 2023
Anastasiia Zatsepurina
Anastasiia Zatsepurina
🇷🇺

Toyota Corolla Sedan 在格鲁吉亚

thank you very much for your service! Malina was delivered on time and to the address without delay, the specialist explained everything in detail, was always in touch and promptly responded to questions. Handed over the car also without problems. At the prices everything is very democratic. Thank you and we will recommend you to our friends!

七月 2023
Sergey Krasnoperov
Sergey Krasnoperov
🇷🇺

Chevrolet Cruze 在格鲁吉亚

I rented a Chevrolet Cruze for 20 days. There were no problems with the car on the road. The owner of the car was always in touch. Toward the end of the vacation someone in the parking lot dented the fender a little, but when receiving the car at the airport the owner told me not to worry and everything was fine.

八月 2023
Bogotoba Sergey
Bogotoba Sergey
🇷🇺

Opel Corsa 在土耳其

总之,一切都很好。有几个愿望1.收车时,尽管一再询问,但还是不清楚去哪里取车。出租方没有解释清楚。出租方指明的地点不准确。2.车上必须有备用轮胎(在山上没有备用轮胎很麻烦)。3.3. 最好能在街道拐弯处安装一个明亮清晰的租赁公司名称标志(方便顾客还车时找到公司)。 整个地区都适合自驾游。很多有趣的美丽地方。我向大家推荐。汽车本身也很不错,舒适、现代、充满活力。谢谢你们。

九月 2024
RENTACARANYWHERE
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Frequent Questions

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预订
保险
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待处理 "状态是什么意思?

待定 "状态表示我们仍在与租车公司确认车辆的可用性。一旦确认,我们将立即发送确认函。

什么是代金券?

租车凭证是确认租车的文件,是您预订并预付车辆费用的证明。它包括交付说明、租赁条件以及客户和租赁商的详细联系方式。

在哪里可以找到我的代金券?

租车确认后,你的租车凭证将作为附件随确认邮件一起发送。预订确认后,您也可以从预订页面下载凭证。

我需要等多久才能得到预订确认?

预订通常在几小时内确认,但有时可能需要 24 小时。我们要求对每次租车进行确认,以防止出现任何可能的技术问题。

如何查询预订状态?

预订页面上查看预订状态。在您向我们预订后,将自动跳转到该页面。

谁提供保险?

保险总是由租赁商提供。

什么是 CDW 或碰撞损坏豁免?

车损险可在您造成事故(并且是您的过失)时减轻您对自己租车的责任。通常情况下,车损险规定了您必须为潜在损失支付的最高金额。如果没有 CDW,您可能要承担租用车辆损坏的全部费用。有了车损险,您就不必支付全部修理费用,但要在商定的范围内分担修理费用。通常情况下,车轮、轮胎、玻璃、车底、车顶、钥匙、车锁和天线都不在车损险的承保范围内。

什么是防盗保护或 TP?

如果租来的汽车被盗,TP 会限制你的赔偿责任。通常情况下,TP 规定了租车公司在更换被盗汽车或修复偷车未遂造成的损失时向你收取的最高金额。

什么是 "超级碰撞损害豁免"(SCDW)或 "全损豁免"(FDW)?

SCDW 和 FDW 通常承保标准 CDW 不承保的汽车部件,如车窗、车轮或轮胎。它们还可能降低押金和/或自负额,这意味着您可能需要在提车时留下较低的押金,甚至不支付任何损坏费用。

什么是 TPL 或第三方责任?

如果您在驾驶过程中伤害了其他道路使用者或损坏了他人的财产,TPL 保险将支付这些费用。在大多数国家,TPL 保险是法律规定的。TPL 不承保驾驶员自己租用的汽车的任何损坏,也不承保汽车失窃。

押金何时退还?

押金在租车期间扣留。在安全归还车辆后,或在归还后 10 至 28 天内,只要没有给租车公司造成额外开支,押金将予以解冻或退还。

什么是过剩?

免赔额是您需要为潜在损失支付的最高金额。例如,如果您的损失自负额为 200 欧元,而返回时车身的损失为 1,000 欧元,那么您只需支付 200 欧元。剩余的 800 欧元将由保险单承担。每辆车的免赔额可在与租车公司签订的协议中找到。

押金和溢价有何区别?

保证金通常由自负额和未来可能发生的费用(费用、缺油、超速罚单、罚款)组成。自负额是指在汽车发生损坏时您需要承担的最高金额。

什么是押金?

租车公司要求交纳保证金,以支付任何潜在的汽车损坏或未来的费用,如管理费、燃料缺失、停车/超速罚单/罚款以及车损险的免赔额。因此,在大多数情况下,你在取车时都需要留下押金,以确保车辆安全归还。

或类似 "是什么意思?

有时,租车公司可能只保证某一类别的汽车,而不是特定的品牌和型号。租车公司会将不同的汽车归入同一类别,这些汽车的功能应与预订时确认的相同。这类汽车会在品牌和型号旁边标注 "或类似",并在悬停时显示详细信息。

我会得到我预订的那辆车吗?

租车公司会尽最大努力提供与您预订的完全相同的汽车,但由于延迟归还或最后时刻损坏等因素,他们无法保证提供特定型号的汽车。由于这些情况可能会发生变化,因此可能会为您提供同级别的近似车型。

如何取消预订?

要取消预订,请登录 "我的预订"并单击 "取消"。如果您在免退款期之前取消预订,您的预付款将全额退还。

如何在租赁开始前修改我的预订?

请直接通过电子邮件或电话与我们联系。我们将评估您的要求,检查是否可以更改,并更新您的预订。根据更改的性质,可能会产生额外费用。更改最长需要 24 小时处理。

如何在租赁后留下评论?

租赁结束后,请进入预订页面,点击 "发表评论",对您的体验进行评价。如果您希望讨论租赁期间发生的任何问题,请联系我们,以便我们进行调查。

为什么要在提货时签署租赁协议?

您与租车公司签订的租车协议受其租车条件和您租车所在国家的法律约束。请仔细阅读协议中的租赁条件,确保您理解并同意这些条件。

可以送车取车吗?

可以,但无论是取车还是还车,都可能需要支付额外的送货费。有些公司可能会在租期超过一定天数时提供某些地方的免费送货服务。

我可以稍后再还车吗?

如果不能在约定的还车时间还车,请通知租车公司。也许可以比约定时间稍晚一些还车。

什么是里程限制?

有些租车公司会限制每天或每个租车期的公里数。除非您在预订时购买了 "无限里程"(Unlimited Mileage),否则任何额外里程的费用都必须在返程时支付。

损坏后返回时会发生什么情况?

这取决于您购买的保险。如果有任何损坏,请通知保险代表。询问他们认为有必要收取的费用,并以书面形式告知。在大多数情况下,租车公司会从您的保证金中扣留一部分,作为损坏费用。一定要在航班起飞前给自己留出足够的返程时间。

下车时需要检查什么?

确保供应商代表签收送货单,并确保租赁协议由供应商签收。

我的飞行时间发生了变化

如果您的航班时间或航班号发生变化,您应尽快向租赁商提供实际信息。

我可以租用带有额外配置的车辆吗?

是的,预订时必须申请可选附加项目,相关费用将在可用时显示。

租车可以跨越国界吗?

有些租车公司提供跨越国界的服务,有些则不提供。如果允许跨境,则可能需要支付额外的保险费、税费等。您必须告知租车公司有关跨境的情况;否则,您的保险可能会失效。请就您计划前往的驾驶区域/国家咨询相关建议。

如果我提前交车,未使用的天数是否可以退款?

在大多数情况下,租车公司不会为提前还车退款。

对额外司机有什么要求?

额外驾驶员需要满足与主驾驶员相同的要求。附加司机必须在取车时到场,持有相关证件,并在租车协议中登记。

提车时预订车辆状况不佳

取车时彻底检查汽车是否有任何瑕疵,并将任何问题通知租车公司。在取车前和还车后拍摄租车照片,以免还车时对汽车状况产生混淆。如果在租车前不处理汽车上的任何损坏,可能会影响你的免赔额。务必保存好收到的任何文件。

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