From the first day we got it, there were already three lights on the dashboard. We texted the guy who gave us the car, and he said it’s fine and everything’s okay. But soon after, the car started making weird cracking noises all the time. The engine was super heavy, then a fourth light came on. It was driving terribly the brakes barely worked, the engine was screaming like crazy, and it really felt like it could die any moment. We were honestly scared to drive it anywhere. Because of that, we missed a whole good day in Albania we didn’t even go to Ksamil as we had planned, we just stayed in Saranda. We left the car parked for one day, hoping maybe it would get better, but it didn’t. We only drove to the supermarket the next day to check if anything changed it was still the same. Then in the evening the owner brought us another car from Tirana (thank god!). But he still charged us for that day, even though we barely used the car at all. It didn’t feel fair, since the car was already in bad condition from the start. Also, the driver’s door didn’t open properly it was always stuck. Honestly, that cabriolet was just a disaster 😅

Armand

Hello Elionora We kindly offered to send our mechanic to you in Saranda, who was only about 10 minutes away, so that you wouldn’t have to wait for us to drive down from Tirana to replace the car. However, you preferred not to leave the key or wait for the mechanic, even though the issue was minor — just a faulty ignition coil. We also fully compensated the amount of fuel you mentioned, even though our GPS records showed that the car had been driven approximately 400 km. In addition, you requested compensation for three days, despite having used the vehicle for around 400 km during that period. Still, we compensated you for the day you reported the issue, even though that day in Saranda there was a severe storm with heavy rain, making it difficult for anyone to drive. Nonetheless, we sincerely apologize once again for any inconvenience caused, and we truly wish you all the best.

everything was fine.