Rent a SEAT Altea

First of all, the fact that we were specified (maybe even paid extra, honestly I do not remember) meeting with a sign at the airport, no one met us, no one contacted us that no one to wait for. After they were contacted by phone, we were discounted a point on the map where to go. To this point 1.4km on foot in the heat with suitcases, I repeat that I ordered a meeting at the airport with a plate 2. Having reached this point, there was no one waiting for us there again. After a call was said, wait, anyway your car is not there yet 3. Two people came to us after 40 minutes, who were walking around us all this time, all 40 minutes, that is, they were there, but they did not even come to us. They said that Seat Altea is not available, they will give us another one (honestly, I do not remember which one they offered, but it was very small). We refused, because we had 4 adults and luggage, so we initially ordered a bigger car. 4. After that they offered us a dead, old Mercedes, which we agreed to, there was nothing left. 5. On the 3rd day on the road this car got up, we called a tow truck, took it to the garages and during 3-4 hours it was made, we burned excursion, we were not offered a substitute. No cafe near the garages, nothing, rain, the day of rest was lost 6. In the end, we agreed to turn in the car in Tirana. At the appointed time again no one came. They said to put the car in the parking lot (it is there, respectively, paid). We paid for parking until the time of their arrival.