Everything went well, thank you

just to let you know we are very desapointed with the car. First of all we asked for a golf 5 and we had a Touran which is more bigger and not modern. We did not have diesel inside when we get it and had to fill full,this is not really helpfull. Climatisation do not work well and we cannot charge our phone and no GPS inside. You must precise it before we book car. Moreover, we have a lot of signal light as oil to contrôle, airbag failure..we are not safe at all with this car. We also left with half a tank of gas, even though we had started with a car that barely had any gas!

Your website worked well. But my impressions of renting a Golf 5 car were negative. First, at the specified point where the car was supposed to be, it was not there. When we started to call and write to the guys who were supposed to give us the car, they said to wait for them. They were half an hour late. Then we noticed that there was no child seat in the car, which we ordered ahead of time, and then we waited for half an hour until they brought it. In total they delayed us for an hour. Secondly, we ordered an automatic transmission, but we were given a car with a manual transmission. Thirdly, the car from the first minute of the lease had no low beam and we had to drive at night with high beam headlights. It was very unpleasant, all oncoming cars included us also high beam, than blinded me as a driver, and I blinded them with my high beam. The air conditioner in the car worked, but at the fourth speed of the fan it worked very loudly. Yes, that it was impossible to have a conversation in the interior of the car. The battery was very bad and several times the car could not be started. Until it had been standing for a few minutes. Well on top of that after three or four days of rental the gearbox started to work worse and worse and in the last few days it almost didn't work anymore. We thought that we would not be able to get to the place where we were obliged to give the car, but once we did.

Everything went well, thank you

Everything was great 👌🏻