Mustafa car rental company in Turkey

Mustafa

Istanbul, Turkey

4.7

(66)

4.7

(66)

Speaks English, Turkish.

Speaks English, Turkish.

Working Hours
NOW OPEN Etc/GMT+3
  • Monday 09:00 - 20:00
  • Tuesday 09:00 - 20:00
  • Wednesday 09:00 - 20:00
  • Thursday 09:00 - 20:00
  • Friday 09:00 - 20:00
  • Saturday 09:00 - 20:00
  • Sunday 09:00 - 20:00
quotes

Established in 2010, we've become a leading name in Turkey's fast-growing daily rental sector. Committed to quality service, we offer 24/7 trouble-free car rentals with airport delivery. Our professional team ensures a smooth experience, from greeting you at the Airport Exit to reliable vehicle handovers. With a focus on customer satisfaction, we leverage our experience to deliver the best service every day. Try us for a happy and pleasant journey! Please book through takecars.com and leave us good reviews.

Terms and conditions

  • Driving licence and passport / id on pickup.
  • Driver's age: 24+
  • Driving experience: 4+ years
  • Fuel policy: Same/Same
  • Insurance invalid: alcohol, unauthorised driver
  • Crossing borders: is not allowed
  • Card payment: additional charge of 18%

19 cars for hire

Reviews (66)

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Fiat Egea Multijet

Everything was great!!! 👍

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Hyundai i20

I liked it all

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Nissan Qashqai

Everything it was great expect that the person who delivered me the car and who came back to take it from me did not know English and I couldn’t communicate with him. I needed to speak with someone other from the office.

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Fiat Egea

Overall it went well. there were some nuances on the driver's side.

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Renault Megane Sedan

In general, everything was standard, except for one nuance, but very important for me. When I choose a car, I always look at the year of manufacture and try to take a fresh car, as a new car is always nicer to drive than an old one. And the cost of renting a new car is usually higher than used cars. So I rented a car of 2024 year of release, as it was stated on the website of the rental company, and received a car of 2019 year of release with a mileage of 165 thousand kilometers. The interior was heavily smoked and the driver's seat was burned with cigarettes. I spend a lot of time in the car as I travel around the area and so the condition of the car is important to me! Please do not deceive your customers or give correct information about the car! On the site takecars.com there were cars of the same class but older by year of manufacture and these offers were cheaper, and I chose your company because the year of manufacture of the car was specified 2024, and I received a car of completely different quality.

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Opel Combo Life

After ordering Opel Combo and the first installment we were informed that there were problems with this car and offered Opel Zafira. I agreed, as there is such a model for 5 seats. At the airport we were brought to 9 seats, which I was just shocked. We were 2 with my wife. But I had to take her. Everything went well. Only we overpaid for everything - in parking lots, on the highway for the size of the car, for gasoline consumption.

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Hyundai i20

Everything was good, I liked it, no regrets, I advise everyone to rent from you!

persone

Ford Courier

Overall an ok experience, however not without local flavor. Given the low prices one can forgive. The car, of course, was different, but OK. They asked me to take it early, I agreed on the condition that they would help me park it (it was in the center of Istanbul). A Turkish-speaking man came, gestured that I had parking problems and left, I had to solve it myself. It was good that there were no problems with the change at the airport.

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Hyundai Accent Sport Sedan

I waited for almost 2 hours in the center of Istanbul to hand over my car, while driving around the city, as there is no parking there in principle. At the same time, as agreed 2 hours before arrival, I informed about the time and place of the meeting.

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Opel Combo Life

I am very pleased with your service. The car was clean and new, without any defects in both bodywork and mechanical parts.

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Ford Focus

Everything went great. If I am in Istanbul again, I will do it again. We got a megane instead of a focus. But in general it was not a problem. The car is good.

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Ford Focus

Basically everything went well: the car was delivered and picked up on time, the registration was quick. The car was excellent, new. It was disappointing that the car was delivered with an empty tank and a low fuel light on. I had to change money at the airport at an unfavorable rate to refuel on the way from the airport to the city. I also had to pay for toll roads when handing over the car - it's normal, but it would be good to bring some printout with expenses, or send it to watsap, not just to name a figure. Thank you!

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Opel Zafira Life

The rental of the Opel Zafira has gone very well. We didn't have any problems. Greetings

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Renault Taliant

everything was good: the only thing was that I had to move the time of picking up the car by 2 hours, but they changed the car for me to another one (a little higher class). Surrender was also comfortable. The only disadvantage was that no one at the rental office spoke English, but we figured it out on our fingers).

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Opel Corsa

We didn't have an Opel, we were given a Renault. Everything went well, the car did not let me down, there were no problems with the reception and delivery of the car. In the future I will definitely contact again. Thank you!

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Opel Corsa

Everything went perfectly. We were met at the airport quickly, the documents were processed quickly, on the day of the car delivery we are especially grateful for the detailed instructions on how to get to the place of car return at the airport - so thank you very much, when we are in Turkey again we will definitely use your services! And of course we will recommend you to everyone as we have many friends and acquaintances who are planning trips to Turkey.

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Fiat Egea

The car was another Ford Tourneo, the interior was unkempt, the body had defects. But on the whole the car did not let me down

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Fiat Egea Multijet

All in all, it went well.

persone

Opel Zafira Life

All is well Thank you very much The car was given as it should be Everything is great

persone

Hyundai Accent Sport Sedan

The car was technically defective. I will not write a bad review. The service was relatively ok. It was hard to get in touch with a representative. Next time I think I will rent from you, too, then we will see. Thank you

persone

Fiat Egea Multijet

Everything went great! We liked everything, Mustafa did not let us down, the car drove perfectly! We drove 3500 km all over Turkey! We will recommend to our friends, that's for sure!

persone

Opel Crossland

All in all, everything was fine, the only thing was that, I don't know if it should be like this or not, the documents on the car were a photocopy of the STS. The local traffic police stopped the car and said it was illegal and demanded a fine. They sort of got out of it, but it was not pleasant. The company itself who rented out the car said that everything is fine, the main thing is not to get caught. Very strange. And in general, filing clearly on time, reception clearly on time without problems. the car is new good without problems. There are no claims to you)

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Opel Crossland

In general, everything is fine, we were given another car, Renault, I do not remember what kind, scratched all around, with expired TO, drove normally, too many intermediaries, during registration there was a confusion with the deposit. Hirer decided in our favor

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Opel Combo Life

Everything went well, thank you

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Ford Courier

I rented a car from you, everything went well, polite employees, no problems about this

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Hyundai Accent Sport Sedan

I rented, but they gave me an Opel crossland with a surcharge, because I didn't have a Hyundai. In general, I think they were very surprised when I came to their office, and it took them a long time to figure it out. In general, everything went well, except for the communication. People there know only Turkish. They gave me a new car.

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Ford Focus

Everything went well Manager Salih is a friendly person, special thanks to him!!! We will rent from them

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Fiat Egea

Everything went exactly as agreed, although we were worried about the lack of prepayment (we do not have a suitable credit card), acceptance / delivery of the car in the specified time and date. In general, we were extremely satisfied with everything - the car and the service!)

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Opel Zafira Life

Let's start with the fact that I didn't get an Opel Vivaro, there was another minivan, without panorama, without electric door drives. I did not bother to find out where exactly the ordered car was, but accepted what was brought. We were able to accommodate the whole family. From a technical point of view, everything was fine with the car, we received it quite quickly, clean. Handed over a little difficult, in terms of the place where it was planned to transfer, you can not stop. And my friend asked to go to the hotel, which is not possible, because the car on the road is not left, I had to get to the nearest parking lot and there to explain where to go to the receiving person to pick up the car, and I had to pay for the parking lot. The handover was a little bit spoiled the impression, but in general we are satisfied with the car, it is technically sound, the receipt is simple and quick. I wanted the one I ordered with a panorama - it would be great with kids on a long trip.

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Nissan Qashqai

The car I booked was not provided as it was in an accident the day before my booking. The car was replaced with a Ford Focus promptly and everything was provided for me by the time I arrived. Everything went well, thank you.

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Hyundai Accent Sport Sedan

Everything was fine, the Hyundai broke down once and they provided me with another car

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Opel Combo Life

Everything was good, except for one moment - when I asked about the photos of the car I was shown one, and when the car was served - it turned out that there is a metal grille, and it was not in the photos that were sent to me.

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Fiat Egea Multijet

We ordered a Fiat car, but we got a similar Hyundai Accent with 155000 km of mileage. We were a little worried as we were taking the car for a long trip of 2000 km through the cities of Turkey. However, Hyundai did not let us down - diesel, fast and powerful car in excellent condition, roomy and comfortable - carried 4 people with suitcases through the country. The car cost us very little - 335$ for 12 days + deposit of only 50$. This amount included insurance full CASCO + (from everything in general) and delivery of the car to the hotel and pickup from the hotel (50$). We paid in cash, which is also very convenient for Russians. Be ready that 50$ of deposit will be fully paid for the toll roads and fines. The car is equipped with an electronic toll road pass system - you don't have to pay anything, you pass automatically, the bills come to the rental office. There are small questions about the service - we ordered a car with delivery to the hotel at 9 am. In the evening the manager contacted us on WhatsApp and tried to persuade us to take the car in the evening, as in the morning traffic jams and they will not have time to deliver it by 9. But in the evening we could not take the car, so we agreed on the morning, taking into account the traffic jams - 11 am. As a result, the car was delivered at 1pm. I was in touch with the manager Turan all the time, and it is obvious that the problem of delay is not in traffic - he said that he left the office in our direction only at 10:20 am, although he should have taken into account the traffic and left earlier. Because of the late delivery, our entire travel plan was disrupted and we arrived in Izmir at night. The car was given to us with a blinking gas tank light. But otherwise, the managers are quick to respond on watsapp, answer questions, not nagging when returning the car. Despite some difficulties, I would like to recommend this company, the prices are very nice, the employees are polite and friendly, our car was in excellent condition.

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Fiat Egea

everything was fine.

persone

Opel Astra Sedan

Everything went great except for the fact that communication with the landlord is only possible in Turkish, a bit inconvenient

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Opel Zafira Life

Everything went great, comfortable car

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Hyundai i20

Everything went very well. Very convenient to rent a car, no delays. Comfortable price, no restrictions on mileage. The only difficulty was that the guys did not speak English, so we had to communicate via google translator from Russian to Turkish and back again.

persone

Renault Taliant

Overall I liked the service. Practically everything was as described on the website. The only thing was that there were some problems with the car we booked. We were offered another one, with a small additional payment. In the end, I was satisfied with the rental.

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Hyundai Accent Sport Sedan

Everything is fine.

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Nissan Qashqai

The car is good, picked it up from us at the airport on time, although there was an early departure, for this thank you very much. When we arrived there was a slight delay, the car was not there, I called all the numbers, a little hindered by the language barrier. But everything was solved, thanks to your staff. The service 5, the car 5 If we will be in Turkey again, we will definitely come to you обратимся👍🏻.

persone

Hyundai Accent Sport Sedan

It was great and I really enjoyed it

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Opel Astra Sedan

Everything was fine.

persone

Renault Megane Sedan

Everything went well in general, only together Megane got Focus and the car was 2 hours late for delivery. But the reception was great, thanks to the receptionist, he drove us to the hotel.

persone

Nissan Qashqai

Everything was good, the car was clean, in good condition. Only they didn't warn me that I would have to pay extra for the car wash. But they gave the car out before the appointed time for free. Thank you.

persone

Hyundai Accent Sport Sedan

We loved everything, will refer more and recommend to friends!

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Fiat Egea Multijet

It was very good.

persone

Fiat Egea Multijet

The car I got was really good, no problem for the whole journey and the vendor whom I rented the car from was very helpful as well.

persone

Fiat Egea

Everything went great. We were met at the airport. We looked at the car, signed the documents and everything) and it is very good that there is full insurance) We are very happy with the trip and very grateful.

persone

Nissan Qashqai

Instead of a Nissan they gave me an old henday solaris. My review is the worst! The car did not match the ordered

reply
December 2023
It was a very rare situation. We are very sorry:( we will help you with a special price for your next rental
persone

Fiat Egea Multijet

5 points Very good service. Good Company. The cars are in good condition. Low deposit. Low rental price. Everything is clear. After renting a car, the deposit was returned immediately. Will rent from them again.

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