10点満点で9点。唯一、現地で選んだ車種は手に入らなかったが、提供された車も適切で良かった。ホテルへの車の引き渡しのプロセスも良かった。

1. We booked a car at the airport, but in fact we took a cab from the airport to our office. It is inconvenient with children and suitcases constantly overloaded. 2. The car was different, but not worse. 3. The rental itself was fine. 4. Then different people contacted me and asked the same questions about the return time, etc. 5. Then when I ordered a cab for 16.00 from the rental office to the airport, the drivers started calling me at 4.00 am, mixing up the morning with the evening. 6. Further when I arrived at their office, I had to go up to their office and had to deal with the cab for a long time. 7. Further every 10 minutes I was told that in 5 minutes will be a cab to the airport, was late for 35 min car in the end. 8. In general, the service is lame, to put it mildly. 9. In exchange for the inconvenience of nothing offered, even took extra money for not getting gasoline in double the amount.

Everything went great, thank you so much, the car is new, gorgeous, great price.

Everything is good, except that there is no possibility to pick up the car immediately at the airport. On arrival I had to wait 40 minutes for a transfer to the office, in the office I had to wait 50 minutes for the rental car to arrive. Total after arrival time to the moment when I sat in the rented car was 2 hours. There are no claims to the condition of the car. When handing over the car, the receiver wanted to divorce me for 20 adh for gasoline, although there was more in the tank than when I took the car. After my mentioning the terms of the contract in terms of gasoline "same to same" there were no more questions. And it is also very inconvenient that the acceptance of the car takes place in a city parking lot, a place in which it is quite problematic to find. Besides, there is a chance to get a fine for unpaid parking. At the same time, the office has an underground parking lot. It is unclear why it cannot be used for pickup and drop-off.