Hello dear, unfortunately it is not possible to insert a photo or video on the website to prove the car was washed when I delivered it to you or not because I have a video that the car is washed. In the messages that we talked together when you informed me about the problem, I told you that if you have the opportunity to stop at a service, check if you agree, but whatever kind of problem you have, I am available 24 hours a day. Our staff replaces your car and brings you another one that is similar. Fortunately, your trip goes very well and you don't have any worries from us. That problem did not prevent you from traveling at any time. On the last day when you handed over the car, you received a fine from the police and the car was damaged, but you did not inform us about these things. We were the ones who informed you about the fine and the damage that you did not accept, when it was clearly seen in the video. I'm sorry that you wrote about us like that because we tried so hard that everything went well for you and for us. Thank you and have a nice day..