What our users say
Nissan March in Cyprus
All was good. Janis met us at the airport with a sign. Then he was always in touch. By car: The car was in good working condition and nothing happened for two weeks. Very convenient that there was no deposit. If we are in Cyprus, then with a high probability we will book with you
Renault Megane in Montenegro
Hello! Was very good. We were happy with the car, was big enough for our needs and the service of picking up is so useful. Thank you!
Subaru Forester in Georgia
I was extremely happy with our choice. The car we chose was very comfortable clean and the customer service was excellent. The staff were more that happy to answer any questions we had before and during the rental and even accompanied us on a test drive at our request to get to know the technical aspects of driving the car as we had not driven an automatic transmission previously. I would highly recommend using
Nissan Note in Cyprus
The car had multiple damages: scratches, dents, cracks - all this clearly indicated that it had been used for a long time without proper care. Such condition of the car, of course, raises certain doubts about safety and comfort during the trip. However, there are also positive aspects: the absence of the need to leave a deposit greatly simplifies the rental process, which can be especially convenient for those who do not want to be associated with additional financial obligations. It is also worth noting that when returning the car, there were no unreasonable claims from the rental company, which left a positive impression. As a result, if you are looking for a budget rental option and are ready to turn a blind eye to the condition of the car, such a choice can be justified.
Hyundai Tucson in the UAE
All good except for one thing - they gave not Tucson but MG 1.5l, roars good, rides bad.... Well... I came to have a rest instead of to swear, took what was given, on return tried to explain that the car does not correspond to the armored and well would discount... at least for the cost of a sink and a vacuum cleaner (gave a little dirty, got lost on the road and did not have time to wash)...
Kia Picanto in Georgia
Everything went well) the car was in great condition, I returned it in the same condition. The car was clean and everything worked. Gena explained everything cool, and told me everything. Thank you very much!
Renault Espace in Montenegro
My overall feedback is neutral, even I would say positive. The communication was perfect, car delivery and pick up, and everything was very unproblematic and worked very well. The car itself was as promised, was clean. It had though some technical issues. The hand break function was kind of instable. It had a not very intuitive handle and finally ended up with a warning sign on the board that it has some problem. Although it worked but one had to be careful to make sure. I think this needs a bit of service anyway. The second issue was with the central lock. It sometimes locked only rear doors, sometimes only the drivers doors, really very random. Needed accurate check after each locking to make sure that all doors are locked. But somehow we coped with it 😀 We did not contact the technical support because it would mean delay etc. , somehow it was not that critical stuff. So that's it.
Toyota Prius in Georgia
We took a Toyota Prius. All liked it. Starting from the fact that those cars that I liked could not be provided due to problems with the owner, but they found me the same one according to my criteria, although it was not on the site. Respect to your girl 😁👍 The car is very comfortable, it just turned out to be rather low in the cabin, but maybe this is because we drive jeeps at home, they are higher 😂. While we were driving around Batumi, it seemed that gasoline was not wasted at all, the fuel mark did not move. We saw the first expense when we went to the mountains. And then it took five liters for the trip. But on the highway, the consumption is already like a real car 😂. So we did the first and only gas station just before Borjomi before returning the car. So we have the most pleasant impressions from the trip in your car, and the people who work for you are just wonderful. I have already recommended your company to my friends who are also going to Batumi. And I think that we ourselves will also use your services 😁👍
Mazda Demio in Cyprus
Thank you so much for your work! The very best car rental service! Very loyal prices, meet the customers, wait for a flight delay, meet at the airport, a very trusting attitude towards people! We took the Mazda demio, first made an advance payment of 5 €, then we paid everything on the spot. Instead of Mazda, we were given a car of the same class - Nissan Not on a machine WITHOUT DEPOSIT AND FRANCHISE !!! This is almost nowhere to be found! Everything is fast, organized, cool! Special thanks to Marat! Always in touch in Whatsap, telling you everything, answering all questions! We will be your regular customers❤️
Skoda Fabia in Montenegro
Everything is super! I really liked it, the service was decent, there were no problems. The car is in good condition.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.