What our users say

Real feedback on rental experience with us

Jakub Samochowiec 🇨🇭
Jakub Samochowiec 🇨🇭

Jeep Grand Cherokee in Georgia

Аренда машины была очень несложной. Ия была очень полезной и отзывчивой на наши пожелания. Сам автомобиль работал отлично, и в Грузии были дороги, где мы были рады, что имели 4х4 авто. В целом, я могу полностью рекомендовать аренду автомобиля от Ии.

Dmytro Kozynskyi
Dmytro Kozynskyi
🇺🇦

Toyota Yaris in Montenegro

The service is excellent, the car was replaced for free with a more expensive option (C-HR instead of Yaris), brought to the hotel and was taken there, and at my request a little ahead of schedule. I was pleased with the condition of the car, both in terms of the technical part and the cleanliness in the cabin, even the smell was pleasant. External examination at the stage of return without nagging, just inspected in a circle and taken away. Rented through localcarhires. Everything is super, I recommend

September 2021
Andrei Slobodianiuk
Andrei Slobodianiuk
🇷🇺

BMW 218i Cabrio in Cyprus

Everything went great, very nice welcome in the cabin, the car also did not let me down, brought a pleasant experience during the trips, when I come to Cyprus, I will definitely apply to you for a car again раз☺️

March 2023
Sergei Ovechkin
Sergei Ovechkin
🇷🇺

Hyundai Accent in Azerbaijan

Everything went great. Fast and high quality. The car matched the one we chose on the website. The employee Rashad was polite and friendly. Thank you for the service. I would have liked a little cheaper, I have something to compare it with.

February 2024
Ivan Martyshkin
Ivan Martyshkin
🇷🇺

Subaru Forester in Georgia

Everything went well. The car was the one that was in the picture when booking (the first time in my life this was). On the plus side: everything was quick and easy. Registration, delivery of the car, operation. Of the minuses: on the second or third day, it turned out that the stove did not work in the car (which is probably difficult to notice in Tbilisi) and the tank was actually not completely full, which is already a feature of the car (if it stands on a slope for a while, the fuel level may not be displayed correctly for some time until the car is fully warmed up). The overall impression was very good and I was pleased with the choice of this rental company

October 2021
Antoni Awramienko
Antoni Awramienko
🇵🇱

Ford Escape in Georgia

I rented Ford Escape. The car was in a good condition and very reasonable price. The owner was kind and helpful. The car matched my expectations and enabled us to drive on difficult Georgian roads.

September 2022
Anna Blinova
Anna Blinova
🇷🇺

Renault Clio 5 in Turkey

Everything went great, the staff was friendly and handed over the car on time. The car was brand new and I was a first time renter. I tried to handle it as carefully as possible. The meeting at the time of returning the car was also excellent, the deposit was returned. I am very satisfied and will recommend your service! Thank you!

July 2025
Vladislav Tarashkevich
Vladislav Tarashkevich
🇷🇺

Volkswagen Golf Variant in Serbia

We rented a Volkswagen Golf Variant for a trip from Serbia to Montenegro. We ordered additional delivery to the hotel, but the car arrived a couple of hours late because the previous renter did not return it on time. Nevertheless, the car came, exactly what we ordered, and during the long trip showed itself perfectly. We had 4 suitcases and all of them comfortably fit in the trunk. A couple of times saved the system of emergency braking during parking in the narrow streets of the Montenegrin coast, not letting you hit the surrounding houses and cars) From the minuses I want to note the outdated firmware navigation, part of the Serbian autobahns on it is simply not, had to use a third-party navigator. I will definitely continue to use the Take Cars service, it was the easiest and most understandable booking, where you are not imposed additional services or scare you with huge deposits, as it often happens in popular rental companies.

August 2025
Valentina Markina
Valentina Markina
🇷🇺

Mazda 2 in Northern Cyprus

Everything is great, we will definitely recommend you (even gave recommendations already). We liked everything, fast, convenient, always in touch.

July 2025
Anton Gorenkov
Anton Gorenkov
🇷🇺

Fiat Egea Urban in Turkey

On the whole, everything went well with the rental. There are only nuances that when I got the car, the company did not know that I had taken out additional insurance and tried to "impose" their own, but we sorted it out. Also the price was a little more expensive than on the site. As far as I remember the price on the website was in dollars. The owner of the car said that the price there in euros and recalculated in dollars and the price came out more than I calculated. But I repeat, the impression is purely positive.

April 2024
Yevhen Hurfinkel
Yevhen Hurfinkel
🇲🇪

Skoda Fabia Combi in Montenegro

Great car and very convenient service. We booked a car literally at 11, and at 15:00 it was already at our house, despite the fact that there were no cars in any service. No deposit required. The car that was booked was not available (smaller in size), they offered this car - for the same money +/- and it was a hit, since for 5 people with hand luggage this is a chic option. We took the car in Becici and handed it over in Tivat. You do not need to bother with a sink. Telegram questions are answered constantly and quickly. The delivery of the car took place in a matter of seconds. This is the best car rental service used. I wish you success! We will only contact you in the future! 👍

June 2021
Timur Buliakov
Timur Buliakov
🇷🇺

Nissan Kicks in the UAE

I recently rented a car from TakeCars.com in Sharjah and was very pleased with my experience. The booking process was easy and convenient: I was able to select the model I wanted through the website and specify the date and time of the rental. I also ordered delivery of the car to the hotel through the website. At the appointed time it was brought without delay. The car was in excellent condition, clean and ready to go. I rented a Nissan Kicks and it handled the roads perfectly. I especially liked that the company provided all the necessary documents and insurance, which added confidence during the trip. Returning the vehicle went as smoothly as receiving it. There were no hidden fees, we arrived at the hotel at the appointed time and picked up the car. I was very satisfied with the services of TakeCars.com and will gladly use their services again. I recommend them to anyone looking for a reliable car rental!

January 2025
Dinar Islamov
Dinar Islamov
🇷🇺

Fiat Egea Multijet in Turkey

Everything went perfectly! The car was almost new, all conditions were met, no problems, thank you!

May 2023
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Car rentals with TakeCars.com
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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