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What our users say
JAC J7 in the UAE
It was a success.
MG ZS in the UAE
The car is great, the guys from the rental organization too
Mercedes-Benz C300 Cabrio in the UAE
On 21.12.2023 rented a Mercedes convertible car in the UAE DUBAI. On your website and in the booking documents it was stated that no deposit was required! On December 21 the driver arrived, was late for the appointed time and demanded a deposit. The deposit had to be made in cash or by card at the terminal. We did not have this amount in cash, the cards are Russian. The driver refused the service and drove away. In WhatsApp with the Russian-speaking manager we agreed that the driver would return, provide the service, and we would send the deposit to the Russian card. All this took a very long time, the driver came back, checked us in, handed over the car, meaning we took the car 2-3 hours late. We decided to clarify with the manager of your company, whether the next day we can give the car a little later, because we took it later than the necessary time. The answer we got was that no problem, it's not a big deal. We asked for the car for 2 hours later. All correspondence, conversations with this manager are available. At the appointed time for the driver, the driver was again late and arrived 40-50 minutes later. We were told that the deposit would be refunded within 18 business days. We were also told that the deposit is an amount that is taken to write off fines and road tolls. After a while we were sent a document and the deposit was returned. BUT! the deposit was transferred to us at a rate at which we lost a lot of money! At least no one told us that the exchange rate during the transfer will be such and you will lose money. Deposit is basically the cost, which is returned in full amount!!!!. Most importantly we were counted 2 full days! With all the arrangements. The manager promised to sort out the situation and refund the money for the second day. In the end, a few weeks later, for him just began to answer another person who does not even get into the situation Please resolve the issue. It's been more than 2 months, reviews of your firm are good, would not want to solve the issue in a legislative way, appeal to the police.
Hyundai Tucson in the UAE
Everything was good, I liked everything, nice and smiling guy gave and received the car. The only disadvantage was the change of car, we rented a Tucson, but they brought Mazda. And so everything is great, thank you ☺️
Mitsubishi Attrage in the UAE
Excellent service! Everything is clear on the time of delivery of the car, even in advance. The car corresponds to the description, everything is in good condition. The lessor is always in touch, explained everything, advised. Price = quality! I recommend to everyone!
Mitsubishi Attrage in the UAE
Everything went well. The car was driven directly to the hotel as agreed and picked up from the hotel as well. Thank you very much for your help in booking.
Chevrolet Captiva in the UAE
Everything's great, thanks
Toyota Rush in the UAE
I rented a car in Dubai from a company where all the guys speak Russian. I liked the fact that I didn't need to leave any deposits. Payment in rubles over the phone and it is very adequate. The car was waiting for us at the airport and all the registration took no more than 3 minutes. We didn't give the car back at all, we just left it at the airport parking lot and sent the photo of the car and parking place by phone. Everything is very fast and very convenient. I recommend this company to everyone. The guys are very specific and problem free.
MG 5/GT in the UAE
Everything went well 👌 The lessor is good, got all the information on the rules and nuances of the country when getting the car. The car is in excellent condition. I can safely recommend this rental company
Mitsubishi Attrage in the UAE
It went well.
Suzuki Ciaz in the UAE
I rented a Suzuki from February 22 to 25 of this year but received a Nissan instead an hour late from the appointed time. The car was in terrible condition, due to lack of time to wait for another car, I was forced to pick this one up and the first thing I did was go to the car wash. The fuel level was slightly higher than the empty tank, but I returned it with the same level. The driver who brought the car was very friendly. The manager with whom I contacted via WhatsApp kindly prepared all the documents in advance and receiving the car at the airport terminal took only a few minutes. After returning the car to the same place, I was told that after 14 days I could receive the cash deposit back. After two weeks, I contacted the manager about payment but could not get an answer for 4 days. in the end, after four days of silence, they told me that they meant 14 working days and that the period expires this week, and the money will be transferred to me on Monday of the next week, that is, March 18th. Overall I was pleased. Will I use the services of "takecars.com" again? - Probably yes. Thank you. Best wishes.
Nissan Sunny in the UAE
No complaints about the website and booking, everything is convenient and understandable! It took us a long time to find a car at the airport and we had to pay for parking at the airport (we were asked to meet him at the airport exit with a sign)! Had to wait about an hour for the person to come get the car! Totally inconvenient refund of the deposit which left for the car! No pritezi to the condition of the car! In general, all was well.
Mitsubishi Attrage in the UAE
everything went well. There was no Mitsubishi so we were given a solaris, which suited us fine. They explained everything and showed us no problems.
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