What our users say
Dacia Logan in Morocco
I was advised by a friend to try TakeCars and Aissam , and honestly, I was skeptical at first. I even cancelled my Sixt rental to give this a shot and I’m so glad I did! From the moment I arrived at Agadir airport, I was picked up and greeted with super professional service. The staff were genuinely kind and helpful, making everything easy and stress-free. The real surprise was the car upgrade: I drove away in a brand new 2025 sedan, super reliable and smooth, far beyond my expectations! Communication was always clear, and it felt very premium throughout. A tip for future travelers: car washes in Agadir close at 6pm. I didn’t need one since my journey was just back and forth from the airport to my surf house, but it’s good to know. Honestly, excellent experience from start to finish. If you want peace of mind and top service, don’t hesitate, highly recommended!
Nissan Note in Cyprus
The car had multiple damages: scratches, dents, cracks - all this clearly indicated that it had been used for a long time without proper care. Such condition of the car, of course, raises certain doubts about safety and comfort during the trip. However, there are also positive aspects: the absence of the need to leave a deposit greatly simplifies the rental process, which can be especially convenient for those who do not want to be associated with additional financial obligations. It is also worth noting that when returning the car, there were no unreasonable claims from the rental company, which left a positive impression. As a result, if you are looking for a budget rental option and are ready to turn a blind eye to the condition of the car, such a choice can be justified.
Ford Fiesta in Albania
The rental was perfect, the guy who delivered it was very friendly and accommodating to us, unfortunately we had a small accident.
Lada Niva in Armenia
All was good, the car was in perfect condition, the pickup/dropoff and the staff were all good
Chevrolet Cruze in Georgia
everything was ok, some problem I had, but was disided with the owner. 👍
Renault Megane Sedan in Turkey
In general, everything is excellent, your site is very helpful, it's a pity that not all countries have the opportunity to book a car). On the car itself was replaced, brought a black Opel Astra sedan, on the chassis and engine was no complaints, drove to the place and planned to go, but the appearance wished for better). Thank you for the service, development and prosperity to you)
Skoda Rapid in Montenegro
Thank you for the opportunity to see Montenegro in all its glory! Thanks to Skoda Rapid we were able to do it with ease. I would like to thank you especially for going out of your way to entrust the car to me - a novice driver with a few months' experience. The car matched the rental price, so we were completely satisfied with it.
Peugeot 307cc in Montenegro
Despite some challenges with the car (Peugeot 307cc had some issue with the gear), the service was immaculate: 24/7 support, quick resolution of the questions, flexibility with the payment. On top of that, it was a real pleasure to communicate with the guys, as they were really positive. Giving them 5/5 review.
Hyundai Elantra in Azerbaijan
in general was everything good 👍 Right front turn signal doesn’t work. that’s all) Thank you for service) Good service. Nice car. We had enjoy our trip in Azerbaijan 🇦🇿
Volkswagen Golf Cabrio in Cyprus
Took a long time to choose where to rent a car. Found this VW Golf cabriolet from Yannis for hire at a very attractive price. I wrote him a message in which asked all my questions, Yannis reacted very quickly to this! He called me and told me everything that I was interested to know. After that, all doubts disappeared and I reserved the car by making an advance payment, stating the flight number with which we arrive. At the appointed time, Yannis was already waiting for us with a sign at the airport and the car was ready to drive! The whole process took no more than 10 minutes and we drove our convertible under the rays of the warm Cypriot sun. Over a week, more than 1000 km were run over., Of which there are quite a lot of crazy mountain serpentines, where there is a turn at a turn, ascents, descents, etc. the car did not fail! With the delivery of the car it was all as simple as when it was received. Thank you very much for this great car, responsiveness and an excellent approach to business, Yannis, your convertible greatly improved our trip! Now, when in Cyprus, will only rent from you! With respect, Marat Mansurov.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.