Real feedback on rental experience with us

Artem T
Artem T
🇺🇦

Subaru Forester in Georgia

Everything went very well, thank you! We received the car quickly and without any problems. The Audi Q7 was in great condition, clean and comfortable. Everything was smooth and easy. We were very happy with the service!

July 2026
Khusainov Marsel
Khusainov Marsel
🇷🇺

Volkswagen Eos in Montenegro

Everything went great, thanks)

July 2026
Boris Kadzaev
Boris Kadzaev
🇷🇺

Fiat Panda on Rhodes

We rented a Fiat Panda on the island of Rhodes. Everything went great. The price on the app was cheaper than at any other rental company on the island. The car was delivered to the right address at the scheduled time. The car was in good condition. We decided to extend the rental by one day, and they accommodated us without any issues. We agreed to return the car at the ferry terminal (it was convenient for us), and a company representative arrived at the port to pick it up. I recommend this company. We’ll definitely use them again.

July 2026
Nursultan Zhailybayev
Nursultan Zhailybayev
🇷🇺

Renault Clio 3 in Montenegro

I rented a Peugeot 308. It's a great car. Everything went well. I already know Goran, and this is the second time I've rented from him. He's always easy to work with. I recommend him to everyone.

July 2026
Vitaly Bondarchuk
Vitaly Bondarchuk
🇷🇺

Hyundai Bayon in Turkey

Everything went great. But I paid a little extra and got a bigger car. The car was brand-new and clean. I gave it a 5+—I loved everything about it. I’ll recommend you to anyone who’s planning a trip. 🤝

July 2026
Mikhail Sorokin
Mikhail Sorokin
🇷🇺

Peugeot 3008 in Montenegro

The rental process went smoothly and was as simple as possible. I chose a car and made a prepayment. The car was waiting for me at the appointed time. Most importantly, no deposit was required. The car was clean inside. I returned it at Podgorica Airport. That was also as simple as possible. Thank you to your company. I’ll recommend you to my friends.

July 2026
Oleg Kovasorov
Oleg Kovasorov
🇷🇺

Opel Corsa in Turkey

Everything went well, except when I picked up the car at the office—they looked at me in disbelief when they saw the booking screenshot and said it wasn’t them. But after I showed them the WhatsApp chat, everything was fine, and they processed the rental; instead of the Corsa, they gave me a Hyundai i20. The car is brand-new, with just a couple of scratches on the mirrors. There were no issues when I returned it; they waived the toll road fee because I returned it with a slightly higher fuel level.

July 2026
Mikalai Belko
Mikalai Belko
🇧🇾

Chevrolet Equinox in Georgia

Everything went great—he met me at the airport, explained everything, and gave me all the details. The car was in good condition; I didn't have to worry about anything breaking, and the interior was clean and tidy.

July 2026
Veronika Mergureva
Veronika Mergureva
🇷🇺

Skoda Octavia Combi in Montenegro

Everything was great, They met us at the airport; our flight was significantly delayed, but they waited patiently for us for a long time. The car was excellent and clean. They also accommodated our request to change the drop-off location and extend the return time without any additional charges, and they processed the return quickly. I highly recommend them!

July 2026
Ruslana Iashchenko
Ruslana Iashchenko
🇷🇺

Toyota Auris in Montenegro

Everything went great! The car was delivered to the airport on time—though it was a Skoda Octavia, which is one class higher than the 955. I didn’t have any problems with the car during the 11-day rental. Thank you! We returned the car at the airport as well. The driver was running late for the return, so we took photos of the car and left the key at the agreed-upon spot. Thanks again for your trust—it’s very nice to see such great customer service. If we’re ever in Montenegro again, we’ll definitely use this company! Wishing you and your business continued success. And… may you have many great customers!

June 2026
Deniss Korohods
Deniss Korohods
🇱🇻

Peugeot 3008 in Montenegro

Everything was great. We really enjoyed the Peugeot 3008 and had no problems during our trip. The car was excellent, the staff were friendly and professional, and your website made it very easy to find and rent the car. We will definitely use TakeCars again. Thank you!

June 2026
Aliaksei Alkhovik
Aliaksei Alkhovik
🇧🇾

Dodge Grand Caravan in Georgia

Everything was great. We rented a car for two weeks. We drove almost 2,000 km. We didn't have any problems. A tip for driving in Tbilisi: traffic on the roads is very chaotic, but keep a very close eye on the bus lanes—there are cameras there, and you’ll end up with hefty fines of 100 lari for each violation.

July 2026
Kirill Shapkin
Kirill Shapkin
🇷🇺

Volkswagen Eos in Montenegro

The rental went great. They were already waiting for us when we landed. The car handover went quickly and smoothly, as did the return. We had a blast on the trip.

June 2026
Car rentals with TakeCars.com
  • Find holiday car rentals

    We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions

  • Confirm your booking

    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

  • Your opinion matters

    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

Frequent Questions

📚 All
Booking
Insurance
Deposit
Vehicle
Modify
Other
What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

0/240