What our users say

Real feedback on rental experience with us

Yulia Manakova
Yulia Manakova
🇷🇺

Mitsubishi Attrage in the UAE

Wonderful service! Amazing car! . The only problem was to find the solution to pay toll-free roads one month later from Russia as no cards are accepted abroad.

October 2024
Olga Kalinina
Olga Kalinina
🇷🇺

Ford Fiesta in Bulgaria

Everything went well👍the car was provided clean, everything is fine in its operation, it didn’t let me down, and I also noticed that the fuel consumption is small, it made me very happy, so we will use the services,,,, thank you

Denis Sysuev
Denis Sysuev
🇦🇪

Toyota Land Cruiser Prado in Georgia

No problems at all Everything went well. George helped us a lot

May 2021
Maria aliki Kostopoulou
Maria aliki Kostopoulou
🇨🇭

Suzuki Jimny in Cyprus

Everything was great! The staff very helpful and the car in a great state. Communication was fast and acurate. I will definitely book again from you. Thank you

April 2024
Nerijus Pozarskas
Nerijus Pozarskas
🇱🇹

Subaru Forester in Georgia

I was extremely happy with our choice. The car we chose was very comfortable clean and the customer service was excellent. The staff were more that happy to answer any questions we had before and during the rental and even accompanied us on a test drive at our request to get to know the technical aspects of driving the car as we had not driven an automatic transmission previously. I would highly recommend using

January 2024
Stella Groyser
Stella Groyser
🇮🇱

Peugeot 208 in Bulgaria

Everything was super !!! They brought it on time, took it on time. All the time we were in touch, helped in everything, explained in an accessible way.

August 2019
Rustam Zinurov
Rustam Zinurov
🇷🇺

Mitsubishi Pajero Io in Georgia

I would like to write a review about this car and about the owner himself. First of all, George, from whom we took the car, is simply a very respectable and pleasant person. Calm, he will tell all the interesting moments. It's really easy with him. If there is an opportunity to visit Georgia again, I already know who to contact. About the car: Mitsubishi Pajero Io 2006. These were no longer produced, the last of the magikans. Great car, we took it for 16 days, it turned out $ 400, drove 2500km + $ 250 for gasoline. We took it to Tbilisi, only with this car we visited the most interesting places in Georgia. Tbilisi-Kutaisi-Svaneti-Adjara-Tbilisi. The main goal was to ski in all ski resorts of the Country. Were in Mestia-Tetnuldi. Were in Goderdzi (Adjari), Were in Borjomi-Bakuriani. We did not reach Gudauri - there was no snow like in Bakuriani. Only with this car we visited excellent beautiful places of Georgia in January. We were 3 people, we had 3 snowboards. We asked Georgy for a snowboard mount - he did it for us without any problems. We asked for chains for wheels - Georgy brought them to us (that is, all this was included in the price I indicated above). The car is great, SUV. 90-100 rides on the highway, and more is not necessary. Firstly, it will eat a lot, and secondly, where to hurry, you need to admire the nature outside the window. In mountainous areas - it has shown itself with dignity, the roads are not everywhere in good condition, so you just need an SUV to get somewhere. The car has four-wheel drive. Great car - great owner. Thank you, dear !

January 2020
Sergey Boev
Sergey Boev
🇷🇺

Skoda Fabia in Montenegro

Everything was cool !!!!!!

September 2021
Adam Gray
Adam Gray
🇬🇧

Peugeot 207 in Montenegro

Everything went absolutely fine thank you. I was very happy overall. Your services were exactly what I was looking for... A reliable car that was't a new model and therefore expensive hire. The car worked great. Pick up and drop off at the airport was very convenient.

July 2023
Aleksei Sinenko
Aleksei Sinenko
🇷🇺

Fiat Egea Multijet in Turkey

I liked the car! Fuel consumption is small! In general everything is great! If I had the opportunity for the whole month I would rent it!!! Met well, and took the car quickly! All at the highest level!

July 2023
Evgeniia Tulupova
Evgeniia Tulupova
🇷🇺

Mazda 2 in Northern Cyprus

everything went well. I was provided with a Toyota Corolla car.

September 2025
Dmitry Ivashin
Dmitry Ivashin
🇬🇪

Audi Q7 in Georgia

The car was brought in on time. But.. the light in the cabin did not work(I was told that the fuse probably burned out, it costs 5 GEL to make, so I drove in and did it myself). It turned out that in the car from the media there is only a radio and disks(we just did not expect this from the Audi 2010), it turns out that you need some special cord to have there. Well, OK. The air conditioner worked with a tension of 5 out of 10, we were lucky that the weather was not hot, and when working, it somehow made a strange noise(as if something is touching somewhere). In general, it is not pleasant, but it does not matter. We asked to change the car on the same day, but we were told that there are no cars of this class anymore. Then the steering began to make noise - I had to top up the oil.. And the final thing was that 3 days before the end of the lease, the Car just got up. Something broke in the undercarriage and that's it. To the credit of the tenant, it will be said that he arrived the next morning, gave us the other car and returned the difference in price, and paid the fine that we received on the first day. But the car must be looked after... we, of course, expected that the Car would not be new, but this was not expected.

May 2021
Augustinas Galinis
Augustinas Galinis
🇱🇹

Nissan Note in Cyprus

Do not hesitate to rent a car from this company. I have tried a few car rent companies in Limassol and this one is by far one of the best. The car was delivered to my hotel, the car manager- Alik was super friendly and carefully explained everything about the car. As you can see in the photos, the car was delivered very clean and had an amazing fresh scent inside. My whole renting time I had no problems with the car, it was powerful enough to travel in the mountains and motorways. I totally recommend you to rent a car from these guys👍!!They are the best! One last thank you to Alik for everything! I had an amazing time with this car, thank you! 👊

December 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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