Real feedback on rental experience with us

Ruslana Iashchenko
Ruslana Iashchenko
🇷🇺

Toyota Auris in Montenegro

Everything went great! The car was delivered to the airport on time—though it was a Skoda Octavia, which is one class higher than the 955. I didn’t have any problems with the car during the 11-day rental. Thank you! We returned the car at the airport as well. The driver was running late for the return, so we took photos of the car and left the key at the agreed-upon spot. Thanks again for your trust—it’s very nice to see such great customer service. If we’re ever in Montenegro again, we’ll definitely use this company! Wishing you and your business continued success. And… may you have many great customers!

June 2026
Ekaterina Sazonova
Ekaterina Sazonova
🇷🇺

Skoda Fabia in Montenegro

I rented the same car twice through TakeCars.com. And I will use your services again - it is very convenient that I can take the car and return it to the address I specified. It was also convenient to contact the employee via WhatsApp, and there were no complaints about the car. I took out additional insurance both times, but I didn't need it.

April 2026
Aleksei Ivanov
Aleksei Ivanov
🇷🇺

Toyota Prius in Georgia

Everything went perfectly, the car was clean and technically fully operational The lessor fully instructed and handed over the necessary documents We were satisfied with the car, the trip and the service. Recommended!

May 2025
Viktor Kalenov
Viktor Kalenov
🇷🇺

Mitsubishi Attrage in the UAE

thank you very much! Everything went great, very satisfied.

December 2024
Igor Pozdeev
Igor Pozdeev
🇷🇺

Renault Clio 4 in Turkey

I had another car of the same class brought to me and everything was great

November 2024
Bogdan marian Dumitrache
Bogdan marian Dumitrache
🇷🇴

Suzuki Alto in Cyprus

everything was good, fast and high quality. Agents were courteous, car was clean and functional. No events and no inconvenience at all.

June 2024
Kirill Romanov
Kirill Romanov
🇷🇺

Fiat Egea in Turkey

Everything went exactly as agreed, although we were worried about the lack of prepayment (we do not have a suitable credit card), acceptance / delivery of the car in the specified time and date. In general, we were extremely satisfied with everything - the car and the service!)

April 2024
Leonardo filipe Luis mascarenhas
Leonardo filipe Luis mascarenhas
🇵🇹

Audi A3 in Albania

Everything went fine But it was not and Audi We rented an Audi But they showed up with a Golf Airbag light on Motor light on Abs light on Didn't lock all the door Drivers window did not open I was to switch cars Which they did They came with another Golf With the same lights on, but the doors locked and window was working Car ran fine the whole time ntw And the owner was very nice all the time

September 2023
Andrei Berezkin
Andrei Berezkin
🇷🇺

Peugeot 107 in Montenegro

During our stay in Montenegro with my wife and a small child, we needed a car, because the sights are at a decent distance and a car in this case is an extremely necessary thing. Plus, I had the need to go to Belgrade one day. The person I contacted about the lease was named Goran. Initially, we wanted to rent a Peugeot 107, since it is more convenient to park a small car in resort towns, and the roads in Montenegro are often not wide. When Goran found out that I was going to go to Belgrade in a Peugeot 107, he immediately began to dissuade me from this venture and offered a Peugeot 208 with a diesel engine for the same price, which of course is convenient for driving on serpentines. That's what they decided on. Goran met me at the Podgorica airport, where I arrived, the formalities took about 10 minutes, no deposit was required. We rented a car for 11 days from December 21 to January 1. We are very satisfied with the car, we rode around all the seaside towns, went to the mountains in the Shavnik area. And on the way to Belgrade and back, Peugeot proved to be quite worthy. On January 1, we had a flight to Istanbul, we arrived at the airport by 11 o'clock in the afternoon, parked the car in a guarded parking lot, wrote to Goran. At his request, they simply left the car in the parking lot, the keys were in the lock. We congratulated each other on the New Year and my family and I flew to Turkey satisfied. We are very satisfied with the service, in general there are no complaints on my part, everything is very sincere and clear. Many thanks to Goran.

January 2023
Anton Filatov
Anton Filatov
🇷🇺

Jeep Patriot in Georgia

Tamaz is a great and friendly person. I changed the booking time to an earlier one without any problems and waited with the car at the appointed time. Although the car is really not new, it did not cause any trouble on the technical side. The only downside for me was that the cigarette lighter didn't work. Four-wheel drive helped out off-road, to the waterfalls in Kazbegi, to the sulfur baths in Borjomi, they would not have passed in a passenger car, but for Padzherik it’s not a problem at all.

April 2022
Volodymyr Gulyanytskyy
Volodymyr Gulyanytskyy
🇺🇦

Mazda Demio in Cyprus

Mostly - everything went well - there were no difficulties. In fact, I got a Mazda - and it was a little "tired". I had to carry one suitcase in the cabin ((( In principle, the company from which I took the car is sane, adequate, they warned in advance that the Nissan had technical problems and immediately offered to replace the Mazda, and this is a huge plus. Well, the car park would be fresher

November 2021
Konstantin Smirnov
Konstantin Smirnov
🇷🇺

Nissan March in Cyprus

Everything was great. The only bad thing was that the indication of external lighting and horns disappeared in the car. I think it's some kind of fuse. I didn't fix it myself.

October 2021
Lon Oleksandr
Lon Oleksandr
🇺🇦

Skoda Fabia in Montenegro

Everything was great. I will leave a positive feedback on your website.

August 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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