Real feedback on rental experience with us

Max Twardowski
Max Twardowski
🇵🇱

Mitsubishi Outlander in Georgia

Excellent car rental service! We took a 2017 Mitsubishi Outlander for a 4 days Kutaisi - Martvili - Mestia - Ushguli - Tbilisi trip (over 1k km). No issues with the car at all, it was very comfortable and surprisingly fun to drive on the scenic Georgian roads. The owner is an incredibly kind and helpful person, quickly responds to messages on Whatsapp and speaks good English. Obviously got the deposit fully refunded at the drop-off. Both USD and GEL is accepted.

September 2023
Anton Alekseev
Anton Alekseev
🇷🇺

Fiat Egea in Turkey

everything went great! My good expectations were fully met. Special thanks to Rizat for helping me with the transfer, speeding up getting a sim card, helping me find public transportation after the rental and of course for promptly providing a good rental car).

October 2023
Maksim Zhevnerov
Maksim Zhevnerov
🇷🇺

Mitsubishi Pajero Io in Georgia

Thank you very much, the car is great, we drove through the mountains and the valley! Special thanks to manager George, the service is beyond praise! I will definitely recommend to all my friends and will be happy to use the service next time! Good luck!

July 2021
Daniil Rusakov
Daniil Rusakov
🇷🇺

Toyota Prius in Georgia

If everything was fine on the car!)

June 2022
Iurii B
Iurii B
🇷🇺

Nissan Sunny in the UAE

The company requested scans of passport and driver's license on the day before the car was delivered, so on the day of pickup no additional documents had to be filled out. Due to the delay at the airport I was not in time to receive the car, I contacted the company via WhatsApp, they responded promptly and rescheduled the time of delivery to a later date. I received the car in the hotel, the representative contacted me before arrival and clarified the address. The only disadvantage - the representative did not have change when paying in cash, I had to run to find change. The car though of 2023 year of manufacture, but a little tired (body and interior), otherwise - no complaints, quite a decent condition, for the segment "economy" - just right. An undoubted plus - the presence of Android Auto in the car, without problems we managed to connect the phone for navigation. In previous trips I also rented Nissan Sunny, so I didn't have to get used to it. I drove carefully, avoided saliks, so at the end of the lease I did not pay anything extra. The return process is as simple as possible, I left the car keys at the hotel reception and that's all. Takecars as an aggregator deserves all praise because of the simple and transparent process of registration of rent and acceptance of prepayment from Russian cards. Good luck to you!

November 2024
Pawel Czuba
Pawel Czuba
🇵🇱

Mercedes-Benz Vito in Georgia

Everything was good

October 2019
Margarita Kravchenko
Margarita Kravchenko
🇷🇺

Toyota Land Cruiser Prado in Armenia

Everything is great, the car is nice, no problems. The people at the agency were nice

September 2023
Tin Zekić
Tin Zekić
HR

Hyundai i10 in Malta

Great 10/10

August 2025
Natalia Vasileva
Natalia Vasileva
🇷🇺

Renault Clio 5 in Turkey

I liked everything. Will be using the site again. Good deals on price. It is very convenient that you can pay with Russian cards. Your rental partners are responsible and the cars are good.

July 2023
Dmytro Orlov
Dmytro Orlov
🇭🇺

Volkswagen T-Roc in Hungary

Everything was perfect. The staff, the car and others. Would definitely try this again

September 2023
Konstantin Levchugov
Konstantin Levchugov
🇷🇺

Fiat Egea Multijet in Turkey

Great car and great service!

July 2023
Rustam U.
Rustam U.
🇩🇪

Peugeot 207cc in Montenegro

I’m really happy that I decided to rent a Peugeot 207 CC convertible during my vacation in Montenegro. Picking up the car right at the airport parking lot was super convenient, and returning it there was just as easy. The car itself was compact, quick, and perfect for two people. Great for driving along the coast and finding parking spots even in busy areas. It’s such a fun little convertible to drive! Filip, who handed me the car, was friendly and reliable, and the whole rental process felt very smooth and professional. The only small downside was that I couldn’t connect my phone via Bluetooth to play my own music, most likely the stereo doesn’t support music playback over Bluetooth. So I had to listen to the radio instead. Luckily, I really enjoy local music, so it was easy to find a few great stations for every mood. Still, I’d recommend Filip to get an FM transmitter for the car, it costs almost nothing and makes it easy for everyone to play their own playlists. Overall, I’m totally satisfied and would definitely rent from Filip again. Highly recommended!

August 2025
Ali Mohammed
Ali Mohammed
🇦🇪

Hyundai Sonata in Georgia

Thanks it was perfect deal. First car was there some issues but i ask them to replace and the did the replacement same day withe good and clean car.

July 2019
Car rentals with TakeCars.com
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    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

  • Your opinion matters

    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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