Real feedback on rental experience with us

Eranda Perera
Eranda Perera
🇬🇧

Volkswagen Golf 6 in Albania

It was a great service cuzz. They would really helpful with the delivery. Hassel free return back. Extremely convenient for us. Made the whole trip effective and efficient because of the car. Would like to give 5 stars. Keep up the good work 💰

June 2025
Ramazan Chekunov
Ramazan Chekunov
🇷🇺

Mercedes-Benz B-Class in Montenegro

Nicola the manager delivered the car on time, quickly executed the necessary papers. Rented a Mercedes B180 in a good configuration, beautiful color, sunroofs. We liked everything, we were satisfied with the service. Thanks! I recommend these guys to everyone! 👍

July 2019
Alexander Knyazev
Alexander Knyazev
🇷🇺

Mitsubishi Outlander Asx in Georgia

We took this car for a week. Booked another one, but reported that it was busy, so offered alternative options. I was satisfied with this Mitsubishi. Four-wheel drive, it accelerates normally, the interior is clean, the trunk takes 2 large suitcases, you can place a third small one on the side or top. Consumption of about 10 liters. Levers rattled a bit, but this did not affect the behaviour on the road. They gave a car charger for the phone. Before renting, I took a picture of all the scratches and dents, the manager indicated everything on the acceptance sheet. The rental company has always been in touch. I handed over the car quickly, for the car wash I gave 15 GEL (it was raining), about which I was warned (if there would be a dirty car) even when I took the car. In general, I recommend the company, it's a good service, everything is clean and transparent. We were pleased with the trip to Georgia.

August 2019
Illia Tsytsiura
Illia Tsytsiura
🇺🇦

Dacia Sandero Stepway in Albania

everything went perfectly 👍

September 2025
Andrei Slobodianiuk
Andrei Slobodianiuk
🇷🇺

BMW 218i Cabrio in Cyprus

Everything went great, very nice welcome in the cabin, the car also did not let me down, brought a pleasant experience during the trips, when I come to Cyprus, I will definitely apply to you for a car again раз☺️

March 2023
Alexandra Danko
Alexandra Danko
🇺🇸

Subaru Forester in Georgia

Overall we were satisfied with this car. It was clean, well maintained and it safely took us everywhere we needed. The booking process and return were quick and easy. I will recommend this car and the rental company to others :)

September 2019
Alexander Kodin
Alexander Kodin
🇷🇺

Nissan Sunny in the UAE

Thank you, everything went very well. The car was promptly delivered to Sharjah airport, even before the scheduled time, the flight was postponed for half an hour - but we did not wait. The car is almost new, the staff was friendly, helped to sort out everything, drove to the gas station, and then drove ourselves to Ras el Khaimah. For 2 weeks we drove more than 2 t. km, we were everywhere, even in Abu Dhabi. We returned the car just as quickly at Sharjah airport. We recommend the rental company and your website to our friends. We had a great vacation in the summer heat thanks to car rental. Also, I would like to note that in BM beach hotel the staff and administration were interested in our car and were very surprised at the conditions for which we rented it. We consider very inexpensive and as convenient as possible, compared to other countries.

June 2023
Alex Ermakov
Alex Ermakov
🇮🇱

Suzuki Alto in Cyprus

Thank you very much. As always, the service is top notch, 5 stars. This is not the first time we have ordered a car from you. We will come to you again in October. Thank you again!

May 2025
Tengiz Dauev
Tengiz Dauev
🇷🇺

Citroen C4 in Montenegro

All just great ! Great manager, good car, never failed)) Actually a good company, and I will be happy to recommend you

September 2019
Marat Mansurov
Marat Mansurov
🇷🇺

Volkswagen Golf Cabrio in Cyprus

Took a long time to choose where to rent a car. Found this VW Golf cabriolet from Yannis for hire at a very attractive price. I wrote him a message in which asked all my questions, Yannis reacted very quickly to this! He called me and told me everything that I was interested to know. After that, all doubts disappeared and I reserved the car by making an advance payment, stating the flight number with which we arrive. At the appointed time, Yannis was already waiting for us with a sign at the airport and the car was ready to drive! The whole process took no more than 10 minutes and we drove our convertible under the rays of the warm Cypriot sun. Over a week, more than 1000 km were run over., Of which there are quite a lot of crazy mountain serpentines, where there is a turn at a turn, ascents, descents, etc. the car did not fail! With the delivery of the car it was all as simple as when it was received. Thank you very much for this great car, responsiveness and an excellent approach to business, Yannis, your convertible greatly improved our trip! Now, when in Cyprus, will only rent from you! With respect, Marat Mansurov.

February 2020
Oleg Mukhin
Oleg Mukhin
🇷🇺

SEAT Ibiza in Montenegro

There was another car, everything is fine

July 2021
Oleg Pustelnikov
Oleg Pustelnikov
🇷🇺

Opel Astra in Serbia

thank you very much, everything was great. The car was brought to the hotel on time, everything was shown and explained. We also had a phone call, a representative of the company inspected the car and gave the deposit. Thank you again, everything was good. 👍🏻

July 2024
Mikhail Zakharov
Mikhail Zakharov
🇷🇺

Fiat Egea in Turkey

everything went great! The car is good, car seat to choose from, met at the airport with a name plate, no complaints! Thank you!

September 2025
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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