Real feedback on rental experience with us

Ivan Tishchenko
Ivan Tishchenko
🇬🇪

Suzuki Swift in Croatia

In February 2024 we rented a car for a couple of days in Split through TakeCars website, everything was great! We originally ordered a Suzuki Swift - but in fact the manager offered a Suzuki Vitara without extra charges. The car turned out to be excellent - clean and comfortable, although we heard a lot of stories about the local outdated fleet. The rental staff explained everything clearly in English, gave advice about local peculiarities and what to do in emergency situations. When renting a car they made a video recording of all the damage and returning the car was just as easy and quick. The roads and views were great too, so we had the best experience of the trip - definitely recommend it!

February 2024
Ralph Evans
Ralph Evans
🇬🇧

Renault Clio 4 in Montenegro

it was all very good we really enjoyed having the car 🚗 😃

September 2025
Vasiliy Lopatin
Vasiliy Lopatin
🇷🇺

Fiat Egea in Turkey

Borrowed a car for a few days. They brought out a brand new Fiat, I was very happy with it. The most convenient thing was the cash deposit. The guys brought it, drove it to the terminal, no delays. Thank you for the quality work!!!

October 2024
Aleksei Smirnov
Aleksei Smirnov
🇲🇪

Toyota Yaris in Montenegro

Everything was ok. I've got a car in time. It was replaced by škoda rapid, but for me it is the same class of car. No problem when I got the car back. There are a lot of cars without deposit and fully insured. Will use your service once again.

June 2023
Oleh Bakhurskyi
Oleh Bakhurskyi
🇺🇦

Skoda Fabia in Montenegro

Everything was fine, the car was in good condition. Met on time, great service! Have already recommended you to friends who are planning to go to Montenegro)

September 2021
Sergey Ri
Sergey Ri
🇷🇺

Hyundai i20 in Turkey

The car was registered and signed the necessary documents within 15 minutes, everything was explained and shown in detail, the sticker for toll roads was already on the windshield. What is very important, full car insurance was included in the rental price. We paid $400 in cash with the understanding that the extra $85 would be used to pay for the toll roads. The car is Hyundai I20, with a mileage of 68000km, clean, well-maintained, in excellent technical condition. Traveled about 1500 km without any problems with the car. Enjoyed the trip, great roads and impressions! We had no problems at all with the return, the same very polite young man came and took the car very quickly. He quickly calculated toll roads for us and we paid the amount of tolls in liras. Next time we will definitely use the services of your company. Once again we thank the staff of the company for the convenience and comfort!

May 2026
Stanislav Gusev
Stanislav Gusev
🇷🇺

Subaru Forester Limited in Georgia

Everything went well. The car was in great condition, with the owner and delivery all quick and clear!

April 2025
Aleksei Bashkov
Aleksei Bashkov
🇲🇪

Skoda Rapid in Montenegro

In general, I liked it. The car had rust on the outside. But everything was good inside. The running gear worked great. The managers were very friendly and spoke good English.

April 2023
Andrey Spasskiy
Andrey Spasskiy
🇬🇪

Subaru Forester in Georgia

Excellent. Absolutely adequate people, quick registration, the machine is in excellent condition. Thank you, I liked everything, prosperity to your business. recommend.

March 2021
Vladimir Sidorenko
Vladimir Sidorenko
🇷🇺

Renault Clio 4 in Montenegro

All was good. Received another car, bigger and better than initially booked. The only thing was to wait half an hour. Due to traffic jams delayed. Otherwise, everything is fine.

August 2019
Valerii Savin
Valerii Savin
🇷🇺

Opel Astra in Serbia

We rented a car for 10 days. Instead of an Opel Astra, we were given a Shkoda Scala. The car was in excellent condition in the interior and technical part. All documents for traveling abroad in Serbia were provided, we extended the lease for a couple of days, also without problems. We were delighted with our trip! Thank you!

October 2025
Maksim Yukhnevich
Maksim Yukhnevich
🇧🇾

Toyota Yaris in Albania

everything went well, no difficulties were encountered.

June 2024
Tengiz Dauev
Tengiz Dauev
🇷🇺

Citroen C4 in Montenegro

All just great ! Great manager, good car, never failed)) Actually a good company, and I will be happy to recommend you

September 2019
Car rentals with TakeCars.com
  • Find holiday car rentals

    We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions

  • Confirm your booking

    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

  • Your opinion matters

    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

Frequent Questions

📚 All
Booking
Insurance
Deposit
Vehicle
Modify
Other
What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

0/240