Popular REGIONS
Peugeot 208 on Rhodes
Everything went smooth and great. You were very fast and responsive! The car was brand new and very nice to drive. Enjoyed my vacation very well! 👍🏻🤗
BMW 3-series Cabrio in Montenegro
Everything went very well, the renter Luca was friendly and polite, the car itself was in good condition, clean and comfortable, we liked everything, thank you 👍🏼
Fiat Egea Multijet in Turkey
We rented a car at Antalya airport at the end of October 23. We were met at the airport and taken to the office where we formalized all the documents. The registration was prompt and without problems. The car Fiat Aegea, mileage about 100 thousand, but the state of the car and the cabin is excellent, for all 2 weeks, no need to rekaniyami. Return of the car also in the office, quick acceptance and transfer to the airport. Great company, nice prices. If we rent a car in Antalya again, we will turn to this company.
Ford Courier in Turkey
Everything went perfectly, the car is completely as we wanted in good condition. Delivery and acceptance of the car went very well and quickly! Price-quality - super! The only thing was inconvenient that the issuance manager spoke only Turkish, I had to work a little with the dictionary, and the rest was fine.
Audi A3 Cabrio in Montenegro
We’ve got a perfect service during our stay in Montenegro. Thank you 🙏
Renault Megane Sedan in Turkey
In general, everything was standard, except for one nuance, but very important for me. When I choose a car, I always look at the year of manufacture and try to take a fresh car, as a new car is always nicer to drive than an old one. And the cost of renting a new car is usually higher than used cars. So I rented a car of 2024 year of release, as it was stated on the website of the rental company, and received a car of 2019 year of release with a mileage of 165 thousand kilometers. The interior was heavily smoked and the driver's seat was burned with cigarettes. I spend a lot of time in the car as I travel around the area and so the condition of the car is important to me! Please do not deceive your customers or give correct information about the car! On the site takecars.com there were cars of the same class but older by year of manufacture and these offers were cheaper, and I chose your company because the year of manufacture of the car was specified 2024, and I received a car of completely different quality.
Fiat Egea Multijet in Turkey
How it went: The service is excellent - the pickup/delivery process itself was clear and comfortable, thank you very much. ) The car itself externally was not very good: the whole front was scratched, the bumper on the left was coming off the fender, the cover around the gear knob was "ripped out", the vent.grills in the cabin were broken. ( And there was an unpleasant odor when the engine was running - a stench. I contacted the renter, he reassured me that it will pass - indeed, after 150-200 km it passed. But in the beginning there were worries. With all these external shortcomings, the car drove the whole rental period correctly - there are no complaints about its working condition, everything is OK! Overall: I liked everything, the organization of the process is excellent, everything is clear. In the future, I made a note to ask for a photo of the car in advance.
Volkswagen Touran in Montenegro
A call to the call center on request, when there was a confusion - 7 points out of 5! 5 for sets. 5 for the quality of Auto - minor flaws that Goran did not care about, we, as motorists, were worried)), but the feedback and support - everything is fine !! Thanks for your help! Your service helped a lot to diversify our vacation))
Renault Clio 5 in Turkey
Everything went perfectly! We flew at night, got our luggage, connected to free internet at the airport, wrote on WhatsApp to the company office. The employee told us which counter to wait for him outside. He came for us in 10 minutes, we loaded into the car, and in 5 minutes we were already at their office. Then we made all the documents, the employee photographed the car from all sides, showed the nearest good gas station in the navigator, and we moved on our two-week journey. Communication was in English, also with the help of google translator. Handing over the car was even faster: we arrived at the company office late in the evening, an employee quickly inspected the car and took photos. I put one signature in the documents, then the employee drove us to the airport. This time the communication was in Russian, as the employee knew it. I took the car with full insurance, so there was no need to leave a deposit. The car is Hyundai i20, released two years ago, automatic transmission, gasoline. Clean inside and out. There was some minor damage on the rear bumper which was recorded on the contract. There were no problems with the car during operation, even without any difficulty we climbed it on the year Babadag to a height of 1700. In general, we had a great time in Turkey.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.