Real feedback on rental experience with us

Stanislav Socinschii
Stanislav Socinschii
MD

Renault Wind Cabrio in Montenegro

Everything was good 👌 Highly recommend !

June 2026
Oksana Soshinskaia
Oksana Soshinskaia
🇷🇺

Audi A3 Sedan in Montenegro

I really liked your company for renting a car in Montenegro! I had been looking for rental sites for a long time and only on yours was it possible to make a prepayment in advance with a Russian card and book a car. It is very convenient and relevant in our difficult time of sanctions. The site is very convenient and understandable. I was quickly contacted and everything was explained. In Montenegro I was brought the car exactly at the appointed time without delays. The car was in perfect condition and I loved it! It was brought to me by your employee Mirko, a very kind and helpful person. He explained and showed me everything, was very friendly and quickly answered my questions on WhatsApp when I was already using the car. Picked up the car on time as well. I am very happy that I found your company and will recommend to my friends and clients. Thank you very much! Love Montenegro)

May 2024
Aleksandr Kabreniuk
Aleksandr Kabreniuk
🇬🇪

Mitsubishi Pajero Io in Georgia

Everything went very well. The landlord was extremely polite and explained everything in detail. I highly recommend him! Thank you!

December 2023
Daniel Sedlacek
Daniel Sedlacek
🇨🇿

Subaru Forester in Georgia

everything went great, no problems with the car :)

August 2023
Aleksei Dudkin
Aleksei Dudkin
🇷🇺

Renault Megane Sedan in Turkey

In August 2022, I used LocalCarHires.com to rent a car. I will note the unconditional convenience of using the service. In the current situation, I was pleased with the opportunity to make a deposit in cash. The car itself, communication with the rental representative - everything went at the highest level. My wife and I were very pleased.

August 2022
Dinar Islamov
Dinar Islamov
🇷🇺

Fiat Egea Multijet in Turkey

Everything went perfectly! The car was almost new, all conditions were met, no problems, thank you!

May 2023
Igor Garanin
Igor Garanin
🇷🇺

Skoda Yeti in Montenegro

Everything went well. Polite, punctual landlord.👍 5+. No complaints. Everything is super!

August 2019
Aleksandr Pavlov
Aleksandr Pavlov
🇷🇺

Citroen Berlingo in Turkey

2 hours before the appointed time, I contacted a representative of the company and it turned out that the previous tenant did not return the booked car. At first they offered me a Citroen c4, but because I had 4 suitcases and 3 people, I refused. As a result, they provided Opel (pictured). The car is excellent, still in the film (the mileage was about 300 km), in an excellent configuration. They didn't charge me for a replacement. Rated 10 out of 5 😊

May 2023
Aleksandr Dudin
Aleksandr Dudin
🇷🇺

Fiat Egea in Turkey

Everything went well, I was met at the airport, taken to the office where all the documents were drawn up. The car was the same as we had booked, in good condition. There were two things that we did not like very much. First: the car had no fuel at all, we had to look for a gas station. The second: when we handed over the car we were charged 300 lira for travel on toll roads, but the bill for them did not show. According to our data, we had to pay 150 liras for the toll roads. For us these are insignificant trifles. If we need a car in Turkey - we will turn to you, rating 5-

March 2024
Sergei Ovechkin
Sergei Ovechkin
🇷🇺

Hyundai Accent in Azerbaijan

Everything went great. Fast and high quality. The car matched the one we chose on the website. The employee Rashad was polite and friendly. Thank you for the service. I would have liked a little cheaper, I have something to compare it with.

February 2024
Oleksandr Sutkovenko
Oleksandr Sutkovenko
🇺🇦

Mini Cooper S Turbo in Montenegro

Thank you, everything went great. Next time we are in Montenegro, we will definitely use your rental 👍

June 2023
Yan Berazouski
Yan Berazouski
🇧🇾

Lexus Lx470 in Georgia

The car was just great, 7-seater Lexus, comfortable, good condition, clean beautiful interior, sunroof. We drove from Tbilisi to Batumi by car, no complaints, everything worked perfectly, with such a machine it is very easy to master any road. I would also like to express my gratitude to the manager Tamaz, who adapted to our situation and did everything as best as possible. In general, I advise everyone, excellent service, wonderful cars and great employees Good luck to all)

August 2019
Amy Parrella
Amy Parrella

Toyota Prius in Montenegro

We absolutely loved using local car hires! Walked out of airport terminal and was greeted by a man who drove us to our spotless car. Had a gps where other name brand rental car agencies did not . Local car hire was so fast and easy ! The car was fantastic and just what we needed to explore all of Montenegro which we LOVED! Price was very competitive as well. If you need a car in Montengro I highly recommend!

April 2019
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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