Real feedback on rental experience with us

Stanislav Minikeev
Stanislav Minikeev
🇷🇺

Nissan Kicks in the UAE

I rented a Nissan Kicks in the UAE through TakeCars.com. I was very satisfied with the service: the managers were always available, responded quickly, and helped with all my questions. The car was delivered on time and picked up on time as well. Special thanks for the help with paying the tolls. The car was practically new, with only 30 km on the odometer. The Nissan Kicks is very convenient and comfortable for city driving and short trips. I would have liked a bit more power on the highway, but overall I was satisfied with the car. I’ve also booked a car through this site in Turkey before. Both times everything went perfectly: when I canceled the trip, they refunded my prepayment without any issues. I recommend this service.

September 2026
Umut yasin Ciftci
Umut yasin Ciftci
🇹🇷

Chevrolet Cruze in Georgia

Anastasia accompanied us throughout the whole trip and from the very beginning informed us in detail on all questions. We had a lot of questions, but she showed high professionalism and was always ready to help. We were very satisfied with the whole service. The car was returned without any problems. You can safely contact and rent a car with full confidence. She deserves 5 stars.

May 2026
Ekaterina Vilenskaia
Ekaterina Vilenskaia
🇷🇺

Toyota C-HR in Spain

everything was fine.

September 2025
Anton Kremlev
Anton Kremlev
🇷🇺

Volkswagen Polo in Montenegro

It's all good We didn't have a Polo, they brought a Megane diesel No problems.

September 2024
Mariia Sychevska
Mariia Sychevska
🇵🇱

Mercedes-Benz C220 in Albania

I couldn't rent a Mercedes because it wasn't available and I had to settle for a Golf 6

August 2024
Elena P
Elena P
🇷🇺

BMW 116 in Montenegro

The rental went great, flexible terms, comfortable pick up and drop off in different cities of Czech Republic. No scratches, chips or anything else was invented by the renter when handing over the car. The car is almost new and in excellent condition.

June 2024
Aleksandr Vinogradov
Aleksandr Vinogradov
🇷🇺

Toyota Camry in the UAE

I got an Audi A3 instead of a Camry, it didn't affect me in any way. Everything went perfectly, I received it in Dubai mall and handed it over at the airport. There were no problems, the price was fine. The landlord was always in touch. Feedback on the site, also everything is fine, it is convenient that you can pay by RF card, in the UAE paid through Union Pay. I would like to be able to pay 100% of the rent on the site, 15-20% to write off and the rest with a hold and then write off after the fact, so as not to pay directly to the landlord. It was very convenient that there was no deductible or deposit.

August 2023
Ruslan Naumenko
Ruslan Naumenko
🇷🇺

Renault Clio 4 in Turkey

My impressions of the company are very good. I booked the car in advance, just before the trip I asked to increase the rental period by two more days, the guys kindly agreed. There were no complaints about the car, it was a fresh Renault Clio automatic. The guys picked me up at the airport and brought me to their office. Quickly inspected the car and signed the documents. I rented the car without deposit and with a child seat. At the end of the rental period I needed to extend the car for one more day - no problem! The return was very smooth and quick.

August 2023
Alberto Piccinni
Alberto Piccinni
🇮🇹

Peugeot 107 in Montenegro

Definetly 5/5 Price was cheap, car was good, your whatsapp assistance was very helpful and also the car upgrade without an additional charge

August 2022
Marie Lebouteiller
Marie Lebouteiller
🇫🇷

Hyundai Accent in Montenegro

We are very happy with the car rental. it wasn't perfect but for the price it was very good, you couldn't ask for more.

July 2022
Michael Hofer
Michael Hofer
🇨🇭

Ford Fiesta in Montenegro

Everything was very fine and smooth from initial hand-over to giving back. Big compliment and always again.

August 2021
Andrii Volkovynskyi
Andrii Volkovynskyi
🇺🇦

Toyota Yaris in Montenegro

We rented this car, everything went great! We quickly booked and received confirmation, a day before the start of the lease, the manager contacted us, we quickly agreed on everything. The car was in good condition, clean both inside and out, no problems. We highly recommend :-)

August 2021
Mikhail Matvienko
Mikhail Matvienko
🇷🇺

Subaru Outback in Georgia

Very nice company. Rented a Nissan Pathfinder for 3 days. We had an amazing experience with the car and the service provided. Mr. Tazo was very kind to provide us all the information we required and was available on the phone at all times. I would recommend this agency. Thank you very much

July 2020
Car rentals with TakeCars.com
  • Find holiday car rentals

    We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions

  • Confirm your booking

    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

  • Your opinion matters

    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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