What our users say

Real feedback on rental experience with us

Antoni Awramienko
Antoni Awramienko
🇵🇱

Ford Escape in Georgia

I rented Ford Escape. The car was in a good condition and very reasonable price. The owner was kind and helpful. The car matched my expectations and enabled us to drive on difficult Georgian roads.

September 2022
Larysa Zuieva
Larysa Zuieva
🇺🇦

Subaru Crosstrek in Georgia

Thank you very much for the high-quality service for renting a car in Tbilisi. We took a car for a week. The car is 2019, the Crossstrack Subaru is new, clean fresh interior, the technical characteristics corresponded to those stated on the website. The time of registration in the airplane took 15 minutes, the whole time of the lease the company was in touch and wondered if everything was in order with the car. It is very convenient that the price included all possible full insurances. Next time we will definitely take a car only from this company. I recommend it as a reliable one with a high level of service.

September 2021
Mihail Zaharov
Mihail Zaharov
🇷🇺

Fiat Egea in Turkey

All was good!

May 2024
Maksym Levchenko
Maksym Levchenko
🇺🇦

Nissan Note in Cyprus

Everything was great! The car is in excellent condition, clean and comfortable! But as I read reviews from previous users - they brought the wrong child seats, the next day I drove into the office and changed.

November 2021
Marcin Sienkiewicz
Marcin Sienkiewicz
🇵🇱

Opel Vivaro in Montenegro

I've rented Vivaro through Your website, but finally I didn't get that car. One day before arrival to Montenegro I've received message on Viber that there is technical issue with Vivaro and they ar trying to find other vehicle which suits my expectations. There was no 9 Pax van available and they asked me is the VW Caddy Maxi OK for us. Basically I had no other options so I had to agree. The only problem was to fit all the bags and suitcases inside. Generally, the car was OK, but I think it is not OK to pay for 9 Pax van and receive 7 Pax in the same price. Also two days has gone before I've received kids seats, which should be provided from the beginning. I would say it was not so bad, but far away from perfection.

September 2022
Stanislav Ermishin
Stanislav Ermishin
🇷🇺

Renault Clio 4 in Turkey

Yes, in general, everything is fine. No negative incidents

June 2022
Andrey Romanov
Andrey Romanov
🇷🇺

Citroen C4 in Montenegro

With the rental of car everything went very well. The car was delivered promptly with agreed characteristics at a very low price. There were practically no technical problems with the car, except for one case with loss of engine power caused by injector failure, but after restarting the engine everything was solved. I recommend this person as a reliable provider of services in the field of car hires.

June 2019
Gevorg Safarian
Gevorg Safarian
🇷🇺

Toyota Yaris Ativ in Thailand

I was very satisfied. The car was fresh, as advertised, the staff issued and accepted the car very quickly!

February 2024
Denis Kondratev
Denis Kondratev

Renault Megane in Montenegro

All was good! The only negative - left headlight did not work, probably the bulb burned out. The car is good! I've got photos with the car!

July 2019
Vladislav Kovalev
Vladislav Kovalev
🇷🇺

Mitsubishi Delica D5 in Georgia

Everything went great with us, the car is good, only the hodovka is killed) thank you! The car was loaded, and on every bump we experienced such tossing!)

February 2020
Denis Tishagin
Denis Tishagin
🇷🇺

Fiat Ducato in Czechia

Everything went super! Well done guys, I didn’t have any cash with me, so an hour later they brought the terminal, the car was clean, everything went fine !!!! The deposit was returned immediately, it is generally a rarity !!!! Really well done guys !!!

September 2019
Guliaev Aleksei
Guliaev Aleksei
🇷🇺

Hyundai Accent Sport Sedan in Turkey

We loved everything, will refer more and recommend to friends!

July 2023
Yurii Poberezhnyk
Yurii Poberezhnyk
🇺🇦

Ford Focus in Cyprus

Everything went perfectly. People immediately got involved, they decided how they would bring the car! Well, in general, everything went great! Oh, the only thing is, the site says 1.6 diesel, but there is gasoline. And my friends have already advised you too)

December 2021
RENTACARANYWHERE
Car rentals with TakeCars.com
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    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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