Real feedback on rental experience with us

Igor Britvin
Igor Britvin
🇷🇺

Nissan Qashqai in Turkey

I recommend Take Cars! We rented a car for a week in January. Although instead of the ordered Nissan Qashqai we were given a Peugeot of similar class, all the basic conditions were met: the car was new, clean, with winter tires. Service is organized perfectly: brought and picked up on time, the calculation is clear, no additional payments. We were very satisfied. Thank you!

January 2026
Dmitry Glukhov
Dmitry Glukhov
🇷🇺

Hyundai i20 in Turkey

Everything went great 👌 . I was met at the airport by your employee and quickly handed over the auto. The return trip was fine too. Thank you for the good service. Really liked the car!

October 2025
Denis Piskunov
Denis Piskunov
🇧🇾

Citroen C1 in Malta

Thank you, the service was excellent, the car was delivered on time at the airport, there was about 10 liters of fuel left in the tank, we had enough to get to the gas station. Returned also at the airport. In a month we got back the blocked funds on the card. Success and development of the service!

June 2025
Leonardo Monaco
Leonardo Monaco
🇮🇹

Ford Fusion in Albania

a positive experience. Thank you

August 2024
Manarbek Tolybekov
Manarbek Tolybekov
🇷🇺

Chevrolet Camaro Cabrio in Georgia

It was my first time renting a car abroad. Everything went smoothly from the phone call onwards. It was a good first experience. :)) Right at the entrance to Kutaisi airport a bright yellow BumbleBee - Chevrolet Camaro was waiting for us. My wife had long dreamed of riding in a small, privileged car with a folding top with a view of some beauty. She was delighted. The car is quite tough, it is understandable with so many horses under the hood, through bluetooth connected favorite music and enjoyed and a little annoyed by the loud music of others, and also received enthusiastic looks from others to Tbilisi and back. In general we recommend this rental site.

July 2023
Oleg Glumov
Oleg Glumov
🇷🇺

Nissan Note in Cyprus

I booked a car through the website. I found a convenient and budget option very quickly. Within 5 hours the reservation was canceled, but the operator helped me instantly find an alternative option, which in the end was even better! Highly recommended!

July 2023
Rhidian Morgan
Rhidian Morgan
🇬🇧

Volkswagen Polo in Montenegro

The car was fine, but we did have one issue when the engine warning light came on. Luckily we were very close to parking the car at Perast, so I gently drove it the last couple of kilometres. I explained the situation to your colleague when handing over the keys, and he explained that it happens all the time, because apparently water is added to the petrol by some unscrupulous garage owners. I also must say that your colleague who dropped the car off at Petrovac was very honest, because we gave him the cash he requested, then he realised that he had not deducted the deposit we had paid, so quickly gave us that amount back. We loved Montenegro, and travelled quite far around the country, and we are definitely coming back.

June 2023
Iaroslav Petrov
Iaroslav Petrov
🇷🇺

Subaru Forester in Georgia

Everything was great. They explained the local rules and places where you can get fines. I would recommend others to use their services.

February 2023
Vladimir Morozov
Vladimir Morozov
🇷🇺

Volkswagen Touran in Montenegro

The car was provided at the appointed time. Everything corresponds to the information presented on the site. Goran is a client-oriented and contact landlord. I can recommend.

November 2022
Olga Shulaeva
Olga Shulaeva
IO

Ford Mustang GT Cabrio in the UAE

I’d say the experience was a bit painful as they’ve provided the other car instead and we’re waiting for it for more than 2 hours. But we understood that that was due to the driver got collision on the way to the meeting point, hence, they had to assign another car. Also, the documents were provided at time of the car return, which was a reason we’ve been a bit nervous during the day if we’re protected at all and the rent agencies services are legal. Finally, we’ve been told that the deposit will be returned in 21 working days which is kind of non sense for us - from our experience it come back in 14 calendar days as a maximum.

November 2022
Ankit Vyas
Ankit Vyas
🇬🇧

Toyota Yaris in Montenegro

The car was nice and the service was amazing, I will use your company again and recommend your website to friends.

June 2022
Artem Vakhrushev
Artem Vakhrushev
🇷🇺

Toyota Prius in Georgia

Everything went well, the car did not disappoint. Nice price!

August 2022
Artem Rohozhyn
Artem Rohozhyn
🇺🇦

Volkswagen Eos in Montenegro

I recommend these guys. I took a convertible with my wife. They came directly to the airport, convenient and easy. No hassles or pitfalls. Good value and service. Highly recommended

August 2021
Car rentals with TakeCars.com
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  • Confirm your booking

    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

  • Your opinion matters

    We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.

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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Got questions?

Feel free to ask and we'll reply within 2 hours.

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