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What our users say
Renault Megane Sedan in the UAE
Good afternoon. Using the platform, I booked a Renault Megane in the UAE (Sharjah region). The rental company provided the car without any problems. However, when I returned the car, I found two scratches on the bottom of the bumper, which were definitely not my fault (or I inspected them inattentively, as they were on the bottom of the bumper). It seemed strange that during the inspection the representative immediately paid attention to them and did not examine the car further. Despite the insurance "FULL CASCO" (by the way, no insurance documents were not actually given to me) I was obliged to compensate for the damage. If you count on the insurance, then it is necessary, according to them, to go to the police and make a report on a minor accident, which is not possible, because there is no time, vacation with children and they are not left alone. The renter's representative said you could download an app, but it wasn't working (then I checked the website and it worked), which the representative most likely knew. The cost of reimbursement of two scratches was taken "out of thin air" and was not confirmed by anything (consultation with the office), no act was drawn up, except for the car return sheet, which had the appropriate marks on the scheme. I paid 525 dirham, the representative wanted to take cash, but I insisted through the terminal to make it official. Waited for the terminal for about an hour (brought another representative). Checked the fines, toll roads - all in the end I returned the car. But
Nissan Sunny in the UAE
everything's fine.
Kia K5 in the UAE
Many thanks to Akil - everything went smoothly! I was contacted in advance on whatsapp, upon arrival they drove the car to the DXB airport, Arrivals zone. Full tank filled. I rented a car in the same place at the airport, Departures zone. Delivery took 5 minutes - quickly inspected the car. They also contacted me in advance on Whatsapp to clarify a convenient time for delivery. The car is in excellent condition. Please note that when driving on toll roads, you accumulate a debt - you will need to pay it when you return the car (I hit Salik 60 AED). Also keep in mind that the entrance to the parking area at the airport is paid and upon acceptance of the car, you will need to pay it additionally in the Pay Zone (30-40 AED). All fines, etc. - are also paid by you (which is quite logical). In all other respects, the payment corresponded to the original agreement, nothing more was required. For Russians - there is a payment by transfer to the Russian Federation by a card (Sberbank, you can use SBP) - very convenient if you don’t want to immediately bother with exchange at the airport and there are no international Visa / Mastercard cards (they can also be paid on the spot - the employee has a terminal with him for maps). Thanks to Akil for organizing the possibility of paying in rubles! I put 5 stars, I will definitely order again!
Ford Mustang GT Cabrio in the UAE
I wish it were better. There are no questions about the car. I didn’t like two things: 1. We received the car with 10 km of petrol left. We nearly died out while we found a gas station. Upon arrival, I wanted to relax and not to be puzzled where to find a gas station. As a result, we devoted half of the evening to this issue instead of just traveling on business. 2. Delivery of a car - a person is late, it is very difficult to communicate, he does not understand anything and can not get through in any way. We were late for the event due to a delay in submission. Delayed not inspection of the car, namely the arrival of a person. In the end, it wasn't even he who came. To be honest, there is no desire to use the service again. The experience is rather negative than positive. If the fuel policy is principled, they would have warned in advance, I would have paid for a full tank.
Nissan Altima in the UAE
Everything was fine.
Toyota Yaris Ativ in the UAE
Everything was great. Good rental company in oahu. Everything is honest and transparent
Mazda 6 in the UAE
Everything went great 👍 no complaints at all
Toyota Camry in the UAE
Booked a Toyota Camry in Dubai. The company supplier of the car is very good. The pickup and drop off was quick. The car is clean, fueled. There are no hidden fees, everything is honest. There is a Russian-speaking staff. I will be happy to use their services next time I travel.
BMW 420i Cabrio in the UAE
Everything went perfectly. The car was delivered on time and picked up on time, no issues.
Mitsubishi Attrage in the UAE
The car was brought to the address, for this they took an additional 100 aedes, which was not warned anywhere, just in fact after paying the rent the agent said that you still need to pay extra. The reservation was for a day from 14 to 14, in the evening of the same day I wrote to the agent with the name Akil in watsapp that I want to extend for 2 more days, I asked the cost of renting each day, he wrote 11 aedes, I asked for an invoice for payment, it was at 22 pm on the day of renting, that is, it was still 16 hours before the end of the paid day. The bill was not sent to me. I planned a trip for the next day. The car was filled with gasoline on half a tank. But I decided to fill it up, it came out to 78 aedes. Only at 15 o'clock the next day another agent writes me that I have to pay, the sum for 2 days - 288 aedes. This pissed me off, as I read this message by accident, my phone caught wifi in the shopping center. Why wasn't the payment issue resolved in the morning when there was still internet in the hotel? I texted that I would return the car but in 2-3 hours. In the end around 17 hours wrote Akil that they can take the car. But it was standing until the next day, several people from different numbers in sucksap demanded to pay those unfortunate 144 aedes. But I used the car +3 hours to the paid hours and paid for gasoline for 78 aedes (by the way in rubles it turned out to be 70 rubles per liter, we were so surprised, all say about cheap gasoline in the UAE, but it was more expensive than in Russia). As a result, the car was taken away at 15 o'clock the next day. I left the UAE. And after almost a month this Akil writes to me again on WhatsApp that they will demand payment for + 1 day 144 dirhams through the court. I would have paid immediately an additional 288 aedes, but not stated +100 aedes when renting, and the fact that the bill for renewal did not send in advance very much pissed off. Different agents write from different numbers in watsapp, each other do not pass information. The number of the office is not, because when signing the documents did not leave me any contract. Only slips from the payment terminal. I highly do not recommend renting from Akil. He also sent voice messages instead of text - well class, it is a tourist a priori without internet.
Hyundai Accent in the UAE
Everything is great and the price and service, there are no hidden extras. No deposit required
Honda HR-V in the UAE
there were some problems, the first is that there was a slightly different plan of the car, then when receiving the employee said that you can only pay by card, well with this we somehow sorted out and the third is that the car was taken away from me at 1:00 a.m. although they were supposed to be at 5:00 p.m., these nuances were
MG ZS in the UAE
The car is great, the guys from the rental organization too
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