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What our users say
Mini Clubman in the UAE
All in all it was fine, but they brought a different car. the car was brought a different car, but we liked it.
Mitsubishi Attrage in the UAE
Everything went well. The car was driven directly to the hotel as agreed and picked up from the hotel as well. Thank you very much for your help in booking.
Hyundai Tucson in the UAE
Everything went great, thank you so much, the car is new, gorgeous, great price.
Hyundai Accent in the UAE
Rented Nissan Kicks from March 21 to 27. We booked a Hyundai Accent in advance through the website, but they provided Nissan Kicks at the same price. The replacement was previously agreed with us via Whatsapp. The car is in excellent condition. Everything went well. Receipt and return of the car was at Al Maktoum airport. Rental payment and deposit were paid in cash. The deposit was fully refunded after four weeks on a sberbank card. So I can safely recommend TakeCars!
Mercedes-Benz C300 Cabrio in the UAE
On 21.12.2023 rented a Mercedes convertible car in the UAE DUBAI. On your website and in the booking documents it was stated that no deposit was required! On December 21 the driver arrived, was late for the appointed time and demanded a deposit. The deposit had to be made in cash or by card at the terminal. We did not have this amount in cash, the cards are Russian. The driver refused the service and drove away. In WhatsApp with the Russian-speaking manager we agreed that the driver would return, provide the service, and we would send the deposit to the Russian card. All this took a very long time, the driver came back, checked us in, handed over the car, meaning we took the car 2-3 hours late. We decided to clarify with the manager of your company, whether the next day we can give the car a little later, because we took it later than the necessary time. The answer we got was that no problem, it's not a big deal. We asked for the car for 2 hours later. All correspondence, conversations with this manager are available. At the appointed time for the driver, the driver was again late and arrived 40-50 minutes later. We were told that the deposit would be refunded within 18 business days. We were also told that the deposit is an amount that is taken to write off fines and road tolls. After a while we were sent a document and the deposit was returned. BUT! the deposit was transferred to us at a rate at which we lost a lot of money! At least no one told us that the exchange rate during the transfer will be such and you will lose money. Deposit is basically the cost, which is returned in full amount!!!!. Most importantly we were counted 2 full days! With all the arrangements. The manager promised to sort out the situation and refund the money for the second day. In the end, a few weeks later, for him just began to answer another person who does not even get into the situation Please resolve the issue. It's been more than 2 months, reviews of your firm are good, would not want to solve the issue in a legislative way, appeal to the police.
Nissan Kicks in the UAE
The car was provided as described. My flight was delayed, so we had to agree on another time, so there were no problems. I took photos and video in the airport parking lot and left the keys in the car. So far everything is fine.
JAC J7 in the UAE
It was a success.
Mitsubishi Attrage in the UAE
Everything went well. We replaced the car to a higher class without any extra charges. The only thing on the return, I had a return on their day off, we agreed with an employee about the meeting and I was sent from one manager to another. In the end, no one met with me and said to leave the car on the forgiveness of the business center, and the keys to leave the guard. And thus did not take the money for the salik. After 3 months they sent a link to pay for toll roads. In general everything went well.
Renault Megane Sedan in the UAE
Everything is good. I am satisfied with the rental, the landlords are good, polite, going to meet) the only photo of the car on the site is different from the car in life) the model is probably the same, but the color and body, different) in general, everything liked, I recommend)
Hyundai Tucson in the UAE
it was very good, 9 from 10. The only thing I did not get the model i chosed at site, but the car offered was aslo suitable and good. I liked the process of car delivery to hotel - everyting was on time.
Mitsubishi Xpander in the UAE
everything was fine. Thank you.
Nissan Kicks in the UAE
Everything went well. Ran 1800km in 13 days
Chevrolet Aveo in the UAE
Everything went well, but for some reason there is a large commission when returning the deposit
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