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What our users say
Mazda 3 in the UAE
Basically everything went fine. But there were unpleasant moments when receiving and returning the car. After booking on the site, I was contacted via WhatsApp by a car rental company from the UAE. I asked to send a photo of my documents, the address of issue and return of the car and flight numbers of arrival and return departure. I booked pickup and drop off at Al Maktoum Airport. Specified the time of issuance and return of the car on the site. He also confirmed the time of issuance and return of the company's car to the lessor - they confirmed that the car would be at the airport at the specified time. But the courier brought the car for 1.5 hours. Later. Before returning the car a day in advance, the lessor asked to confirm the time and place of return via WhatsApp. I confirmed - 5.00AM, Al Maktoum airport. He also pointed out that my departure was at 7.00AM and that the delay of the courier to return the car was highly undesirable. The company confirmed that it received this information (I can send correspondence if interested). But no one came to the airport in the morning to process the return of the car. I had to leave the car key in the car key box that was installed in the registration window of one of the car rental companies located at the airport. I took a picture of the box and its location, and the car in the airport parking lot - I sent the companies on WhatsApp with a description of the situation. After arriving in the country of residence, the company's courier contacted me via WhatsApp asking where to find the key at the airport - I sent him again a photo and a box at the airport. After 2 hours, I contacted the company - they confirmed to me that the car was safely picked up from the airport and the car return process was completed and the deposit blocked on my card would be returned within 30 days from the day the car was returned. Here is such a story. 4. - Also, the car was issued with a battery in the remote control with an immobilizer that had almost lost its charge. Didn't notice right away. The first day I had to start the car close to bring the remote control to the start button. And lock and unlock the car with a mechanical key. I contacted the company's support - they reported the battery model and sent a video instruction on how to replace it. But it turned out that the battery model number was reported incorrectly - I had to buy another one.🙂
Mazda 6 in the UAE
There were negative moments: the car was delayed for more than 3 hours, and only after my request. Then several people wrote to me on WhatsApp to find out where to deliver it, although the address was in the order. On acceptance and handing over the car, you sign on the clipboard without seeing what you signed for. In the new damage recorded missing towing hook plug, I had to write to the office and send a video of acceptance, it was without consequences. Otherwise everything was satisfactory
Volkswagen Jetta in the UAE
Everything went fine, the only thing I didn't understand was that the deposit for 21 is blocked, it wasn't announced on the website. If I knew about it I wouldn't have waited for the rental company to return the car, I guess I could have left the keys in the car. And that we had to wait for them for about 30 minutes, and in the end it is not clear why. But in general everything is great
Kia Pegas in the UAE
thanks very good
Mercedes-Benz C180 in the UAE
My overall experience was perfect excellent . Service and delivery on point and time. I will always be using this service in the future
Jetour X70 in the UAE
everything went well
Nissan Altima in the UAE
Everything went well. The car was brought on time. The condition of the car was also decent.
Nissan Kicks in the UAE
Everything went perfectly as always. This is not the first time we have rented a car through your website. We will be happy to use your services in the future.
Toyota C-HR in the UAE
everything went very well. It was easy to book, and I got good service on time
Nissan Sunny in the UAE
Everything went perfectly! I will be happy to contact your company again and recommend it to others
Volkswagen T-Roc in the UAE
It was a good experience 👍
Honda HR-V in the UAE
Everything went fine. But for some reason it was not written on the website, exactly on the cars we rented, that we would have to pay separately for toll roads, or we did not notice. After 3 weeks the bill for one car came for toll roads. And for the second one still no 🤷🏼♀️. Didn't get the point of how it happened. But everything was fine, thank you
Nissan Kicks in the UAE
Overall, it went well. There were a couple of things that could be worked on. First of all, the operators on WhatsApp communicated only in English (some people may have difficulties with this). The second moment, initially it was indicated that the car was to be picked up at the Pyramid Center. But on the day of rent, while we were driving there, they sent us a point on the map where to pick up the car. Taking into account that we didn't have a SIM card with permanent internet, we didn't see it. And when we arrived to Pyramid, it was on Sunday, we didn't find anyone there. Of course we contacted the person who gave out the car and he came for us and took us to the parking lot where the car was. But it is desirable to describe all these things in advance. Opinion about the company remained positive. We are satisfied with the rental.
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