Mustafa car rental company in Turkey

Mustafa

Istanbul, Turkey

4.7

(38)

4.7

(38)

Speaks English, Turkish.

Speaks English, Turkish.

Working Hours
  • Monday 09:00 - 20:00
  • Tuesday 09:00 - 20:00
  • Wednesday 09:00 - 20:00
  • Thursday 09:00 - 20:00
  • Friday 09:00 - 20:00
  • Saturday 09:00 - 20:00
  • Sunday 09:00 - 20:00
quotes

Established in 2010, we've become a leading name in Turkey's fast-growing daily rental sector. Committed to quality service, we offer 24/7 trouble-free car rentals with airport delivery. Our professional team ensures a smooth experience, from greeting you at the Airport Exit to reliable vehicle handovers. With a focus on customer satisfaction, we leverage our experience to deliver the best service every day. Try us for a happy and pleasant journey! Please book through takecars.com and leave us good reviews.

Terms and conditions

  • Driving licence and passport / id on pickup.
  • Driver's age: 24+
  • Driving experience: 4+ years
  • Fuel policy: Same/Same
  • Insurance invalid: alcohol, unauthorised driver
  • Crossing borders: is not allowed
  • Card payment: additional charge of 18%

16 cars for hire

Reviews (38)

persone

Opel Vivaro

Let's start with the fact that I didn't get an Opel Vivaro, there was another minivan, without panorama, without electric door drives. I did not bother to find out where exactly the ordered car was, but accepted what was brought. We were able to accommodate the whole family. From a technical point of view, everything was fine with the car, we received it quite quickly, clean. Handed over a little difficult, in terms of the place where it was planned to transfer, you can not stop. And my friend asked to go to the hotel, which is not possible, because the car on the road is not left, I had to get to the nearest parking lot and there to explain where to go to the receiving person to pick up the car, and I had to pay for the parking lot. The handover was a little bit spoiled the impression, but in general we are satisfied with the car, it is technically sound, the receipt is simple and quick. I wanted the one I ordered with a panorama - it would be great with kids on a long trip.

persone

Nissan Qashqai

The car I booked was not provided as it was in an accident the day before my booking. The car was replaced with a Ford Focus promptly and everything was provided for me by the time I arrived. Everything went well, thank you.

persone

Hyundai Accent Sport Sedan

Everything was fine, the Hyundai broke down once and they provided me with another car

persone

Opel Combo Life

Everything was good, except for one moment - when I asked about the photos of the car I was shown one, and when the car was served - it turned out that there is a metal grille, and it was not in the photos that were sent to me.

persone

Fiat Egea Multijet

We ordered a Fiat car, but we got a similar Hyundai Accent with 155000 km of mileage. We were a little worried as we were taking the car for a long trip of 2000 km through the cities of Turkey. However, Hyundai did not let us down - diesel, fast and powerful car in excellent condition, roomy and comfortable - carried 4 people with suitcases through the country. The car cost us very little - 335$ for 12 days + deposit of only 50$. This amount included insurance full CASCO + (from everything in general) and delivery of the car to the hotel and pickup from the hotel (50$). We paid in cash, which is also very convenient for Russians. Be ready that 50$ of deposit will be fully paid for the toll roads and fines. The car is equipped with an electronic toll road pass system - you don't have to pay anything, you pass automatically, the bills come to the rental office. There are small questions about the service - we ordered a car with delivery to the hotel at 9 am. In the evening the manager contacted us on WhatsApp and tried to persuade us to take the car in the evening, as in the morning traffic jams and they will not have time to deliver it by 9. But in the evening we could not take the car, so we agreed on the morning, taking into account the traffic jams - 11 am. As a result, the car was delivered at 1pm. I was in touch with the manager Turan all the time, and it is obvious that the problem of delay is not in traffic - he said that he left the office in our direction only at 10:20 am, although he should have taken into account the traffic and left earlier. Because of the late delivery, our entire travel plan was disrupted and we arrived in Izmir at night. The car was given to us with a blinking gas tank light. But otherwise, the managers are quick to respond on watsapp, answer questions, not nagging when returning the car. Despite some difficulties, I would like to recommend this company, the prices are very nice, the employees are polite and friendly, our car was in excellent condition.

persone

Fiat Egea

everything was fine.

persone

Opel Astra

Everything went great except for the fact that communication with the landlord is only possible in Turkish, a bit inconvenient

persone

Opel Vivaro

Everything went great, comfortable car

persone

Hyundai i20

Everything went very well. Very convenient to rent a car, no delays. Comfortable price, no restrictions on mileage. The only difficulty was that the guys did not speak English, so we had to communicate via google translator from Russian to Turkish and back again.

persone

Renault Taliant

Overall I liked the service. Practically everything was as described on the website. The only thing was that there were some problems with the car we booked. We were offered another one, with a small additional payment. In the end, I was satisfied with the rental.

persone

Hyundai Accent Sport Sedan

Everything is fine.

persone

Nissan Qashqai

The car is good, picked it up from us at the airport on time, although there was an early departure, for this thank you very much. When we arrived there was a slight delay, the car was not there, I called all the numbers, a little hindered by the language barrier. But everything was solved, thanks to your staff. The service 5, the car 5 If we will be in Turkey again, we will definitely come to you обратимся👍🏻.

persone

Hyundai Accent Sport Sedan

It was great and I really enjoyed it

persone

Opel Astra

Everything was fine.

persone

Renault Megane

Everything went well in general, only together Megane got Focus and the car was 2 hours late for delivery. But the reception was great, thanks to the receptionist, he drove us to the hotel.

persone

Nissan Qashqai

Everything was good, the car was clean, in good condition. Only they didn't warn me that I would have to pay extra for the car wash. But they gave the car out before the appointed time for free. Thank you.

persone

Hyundai Accent Sport Sedan

We loved everything, will refer more and recommend to friends!

persone

Fiat Egea Multijet

It was very good.

persone

Fiat Egea Multijet

The car I got was really good, no problem for the whole journey and the vendor whom I rented the car from was very helpful as well.

persone

Fiat Egea

Everything went great. We were met at the airport. We looked at the car, signed the documents and everything) and it is very good that there is full insurance) We are very happy with the trip and very grateful.

persone

Nissan Qashqai

Instead of a Nissan they gave me an old henday solaris. My review is the worst! The car did not match the ordered

reply
December 2023
It was a very rare situation. We are very sorry:( we will help you with a special price for your next rental
persone

Fiat Egea Multijet

5 points Very good service. Good Company. The cars are in good condition. Low deposit. Low rental price. Everything is clear. After renting a car, the deposit was returned immediately. Will rent from them again.

persone

Renault Megane

Everything is fine

persone

Fiat Egea

All was good

persone

Fiat Egea

Everything went well, I liked the car.

persone

Fiat Egea Multijet

First of all, I want to say a big thank you! The only service that we managed to find, with the possibility of paying with a Russian prepaid card and a cash deposit in the current situation in the world, thank you for keeping the opportunity for everyone to travel without barriers! Renting a car left mixed feelings. Starting with the late service representative in the rental car for an hour, but by a happy coincidence, our flight was also delayed by 40 minutes. Secondly, on the site we booked a car on diesel, arrived on gasoline. We were pleased that despite the complete lack of knowledge of the English language of the service representative, friends or colleagues of this representative spoke to us in Russian on the phone. The journey turned out to be truly magical thanks to the car. I managed to visit many places, enjoy the local driving style, so to speak, immerse myself completely in Turkish culture. Unlimited mileage has become the main parameter when choosing a service, and here it is included in car rental, you didn’t have to pay anything extra. The car itself is in good condition, it was a pleasure to drive. With pleasure we will use your services many, many more times when we are in Turkey, thank you!!! Thank you very much for the excellent service and development of tourism in your amazing country!

persone

Fiat Egea Multijet

Thank you and your company everything is very excellent. Don meetings.

persone

Fiat Egea

Everything was great. Our experience was very good. The car served completely to our necessities as we expected and the people were gentle and trustworthy) I will highly recommend the service👍🏻

persone

Fiat Egea

We did not even expect that it would be so simple and easy. In short .. thanks for the promptness, attentiveness and informational support

persone

Ford Focus

Well, in general, the car was not the one that was booked, they gave Hyundai accent instead of Ford focus, for some reason it seems to me that it is of a lower class than the focus, if I knew that they would replace it, I would not have booked it, but because I had to leave already , I had to take an accent, but everything is fine! The tires were from different manufacturers and with different patterns on the same axle at the back, not entirely critical of course, we drove normally, but still, this is not up to standard

reply
December 2023
It was a very rare situation. We are very sorry:( we will help you with a special price for your next rental
persone

Hyundai Accent Sport Sedan

Everything went well, the car was quickly received, quickly handed over. There were no problems when using, we calmly drove from Ankara to Istanbul, the next time we travel to Turkey, we will again take a car on this site

persone

Nissan Qashqai

Everything was on time and according to the terms agreed upon.

persone

Opel Astra

Everything is fine. I use the second time. Easy choice of car, support works quickly, helped with the choice of car and with payment. The car corresponds to the description, did not disappoint anywhere. All agreed, drove the car to the airport, met with a sign, clearance on the spot for 5 minutes and drove off. Similarly, the delivery of a car, near the entrance to the airport, gave the keys, shook hands and flew

persone

Fiat Egea Multijet

Everything is OK, but I lost sight of the child seat and did not return for it, but on the site the price is with the chair and I paid the full amount

persone

Ford Courier

Everything went perfectly, the car is completely as we wanted in good condition. Delivery and acceptance of the car went very well and quickly! Price-quality - super! The only thing was inconvenient that the issuance manager spoke only Turkish, I had to work a little with the dictionary, and the rest was fine.

persone

Renault Megane

Met at Bursa airport. We quickly drove the car to the airport building. The problem was with the English language. When returning, he postponed the return date by three days. They agreed without any problem. Returned the car at the new Istanbul Airport. Also not difficult at the 5th column. In general, I can recommend the company.

persone

Opel Astra

Good afternoon. We rented a car from 03/05/2022 for 15 days. Due to the unstable situation in the world and the cancellation of flights from March 8, we had to interrupt the rental. We were promised that we would be able to continue renting a car on our next vacation. For 2 days of rent, everything went for us, as if in a dream, we did not have time to understand and feel what happened to us. A wonderful tour was planned throughout Turkey. The car was picked up and dropped off at the airport. Everything is clear, on time, without delay. See you soon

persone

Hyundai i20

Everything went great, thank you very much