Toyota Yaris
in Montenegro
I really ordered a Toyota Yaris car and after ordering I wrote to you whether it is possible to travel abroad in this car. You gave me a list of countries where it is possible. In fact, they gave me another car (this was visible from the registration numbers), and not the fact that in the photo and on it, travel to other countries is not allowed. I argued for a very long time with the men who gave me the car, plus they did not yet know English, which significantly delayed the time, and we were in a hurry.
After long negotiations, we were given another Renault Clio car, having previously warned that it was not clean.
In the new car, we discovered that the rear left door of the car would not close. I immediately wrote to the manager about this, but I was told that I was not closing it correctly - I had to move far away and not leave the keys in the car. I even filmed several times that the keys were not in the car and I was far from it, and the door still did not close. In this case, my things and the car itself remained in danger.
Then I discovered that the rear left headlight was not working. I was assured that this was normal. Then the STOP button lit up on the dashboard and was constantly on. I was also confirmed that this was normal, although this indicates a car malfunction.
Then the next day of renting the car, the car began to lose speed while driving. It goes straight or downhill well - it is only possible to go uphill in first gear. The maximum speed from here in this case was 20 km per hour, which, sorry, is not normal.
Later, the car did not want to go even straight, it only picked up speed from above.
Then, when braking and turning left, I heard the sound of brakes rubbing.
I reported all these malfunctions to the manager, to which I was told that I simply do not know how to drive. That I was being followed and the problem was with me, not the car.
I kindly ask you to adhere to all the conditions that you have published on the rental website and provide serviceable cars.
September 2025